How to cancel at Didi Food
If you have ordered food through Didi Food and need to cancel your order, you have come to the right place. How to cancel in Didi food It is a simple process that will allow you to cancel your order quickly and without complications. Below, we explain the steps you must follow to cancel your order on the food delivery platform Didi food. Read on to find out how to proceed if you need to cancel your food order.
– Step by step -- How to Cancel in Didi Food
- Open the Didi Food application on your electronic device.
- Sign in to your account if you haven't already.
- Go to the »My Orders» section at the bottom of the main screen.
- Select the order you wish to cancel.
- Scroll down until you find the “Cancel order” option.
- Click “Cancel order” and confirm the action when prompted.
- Wait for confirmation of the order cancellation on the screen.
- Remember that some cancellations may be subject to refund policies or charges, so be sure to read the terms and conditions.
FAQ
1
How to cancel an order at Didi Food?
1. Open the Didi Food app on your mobile device.
2. Go to the “My Orders” section.
3. Select the order you want to cancel.
4. Click on the “Cancel Order” button.
5. Follow the instructions on the screen to complete the cancellation process.
2.
Can I cancel an order at Didi Food after making payment?
1. Yes, you can cancel an order after making payment, but you must do so before the restaurant accepts your order.
2. If the restaurant has already accepted the order, you may not be able to cancel it.
3. Immediately contact Didi Food customer service to request cancellation.
3.
Do I have to pay a fee to cancel at Didi Food?
1. Depending on how much time has passed since you placed your order, you may be charged a cancellation fee.
2. Please refer to the “Cancellation Fees” section in the Didi Food app for specific details.
4
How can I contact Didi Food customer service to cancel an order?
1. Open the Didi Food application on your mobile device.
2. Go to the “Help” or “Contact” section.
3. Select the “Cancel Order” option.
4. Follow the on-screen instructions to contact customer service.
5.
How long do I have to cancel an order at Didi Food?
1. The time limit to cancel an order at Didi Food may vary depending on the restaurant and the stage of the order.
2. Review the specific information for each order in the “My Orders” section to find out the cancellation deadline.
6.
Can I cancel an order at Didi Food if the restaurant has already accepted my order?
1. If the restaurant has already accepted your order, you may not be able to cancel it.
2. Please contact Didi Food customer service to check if it is possible to cancel the order.
7.
Will I be refunded if I cancel an order on Didi Food?
1. If you cancel an order before the restaurant accepts the order, you may be refunded.
2. Please refer to Didi Food's refund policy for specific details.
8.
Can I cancel an order at Didi Food if the delivery person is already on the way?
1. If the delivery person is already on the way, you may not be able to cancel the order.
2. Please contact Didi Food customer service to check if it is possible to cancel the order in this situation.
9.
Can I cancel an order at Didi Food if the restaurant has already prepared the food?
1. If the restaurant has already prepared the food, you may not be able to cancel the order.
2. Please contact Didi Food customer service to check if it is possible to cancel the order in this situation.
10.
How do I receive confirmation that my Didi Food order has been cancelled?
1. After following the steps to cancel an order, you will receive a confirmation in the app.
2. Check the “My Orders” section to make sure the order has been cancelled.