Solution to the problem of games closing on PS5

Video games
2023-10-31T06:15:50+00:00

Solution to the problem of games closing on PS5

Solution to the problem of games closing on PS5

If you are one of the lucky owners of a PS5, you may have faced the frustrating issue of games closing unexpectedly. Fortunately, we are here to offer you the solution to the problem of games closing on PS5. Our goal is to provide you with the necessary information so that you can continue enjoying your gaming experience without interruptions.

– Step by step -- Solution to the problem of games closing on PS5

  • Problem announcement: One of the most common issues that PS5 users experience is games quitting unexpectedly during gameplay.
  • Console reboot: The first thing you should try is to restart your PS5. Press and hold the power button on the console for 10 seconds until it turns off. After a few moments, turn it on again and check if the problem still occurs.
  • Update of operating system: Make sure you have the latest version of system software installed of your PS5. Go to settings and select “System Update” to check if any updates are available. If there is any, download and install it.
  • Reinstall the game: If the problem persists, try reinstalling the game that crashes. Go to your game library, select the problematic game, and choose “Delete.” Then, download and install the game from the store again.
  • Clear cache: Sometimes game closing issues can be related to the system cache. Turn off your PS5, disconnect it from the power and wait at least 30 seconds. Then, turn it back on and check if the problem is solved.
  • Checking disk errors: Games may close due to errors in the HDD from the console. Go to settings, select “Storage” and then “Hard drive.” Choose the error checking option and follow the on-screen instructions to repair any errors found.
  • Contact with technical support: If after following all these steps the problem persists, it is advisable to contact PlayStation technical support. They will be able to provide you with additional assistance and possibly solve the problem closing games on your PS5 more specifically.

FAQ

Solution to the problem of games closing on PS5

Why do games close on PS5?

  1. Software or firmware problems.
  2. Hardware incompatibility.
  3. overheating problems.

How to solve the problem of games closing on PS5?

  1. Restart your PS5.
  2. Update system software.
  3. Check if the game is updated.
  4. Reinstall the game.
  5. Check the console memory.
  6. Clean the PS5 ventilation.
  7. Reset PS5 to default settings.
  8. Consider changing the hard drive.
  9. Consult the online community.
  10. Contact PlayStation support.

How to restart the PS5?

  1. Press and hold the power button until the console turns off.
  2. Disconnect the power cord from the rear from the ps5.
  3. Wait some minutes.
  4. Reconnect the power cable.
  5. Press the power button to turn on the PS5.

How to update system software on PS5?

  1. Connect to the internet.
  2. Go to Settings in the main menu.
  3. Select System.
  4. Select System Software Update.
  5. Follow the instructions on the screen to complete the update.

How to check the game version on PS5?

  1. Go to the main menu of the console.
  2. Select the game.
  3. Press the Options button on the controller.
  4. Select Information.
  5. Check the game version.

How to reinstall a game on PS5?

  1. Go to the main menu of the console.
  2. Select Library.
  3. Select Games.
  4. Find the game you want to reinstall.
  5. Press the Options button on the controller.
  6. Select Delete.
  7. Confirm the removal of the game.
  8. Go to the PS Store.
  9. Search for the game and download it again.

How to clean the PS5 vent?

  1. Turn off and unplug the PS5.
  2. Use a can of compressed air to blow gently into the vents.
  3. Avoid using liquid or abrasive products.
  4. Plug in and turn on the PS5 again.

How to reset PS5 to default settings?

  1. Go to Settings in the main menu.
  2. Select System.
  3. Select Reset Options.
  4. Select Reset settings.
  5. Confirm the reset.

How to change the hard drive on PS5?

  1. Turn off and unplug the PS5.
  2. Remove the white cover from the console.
  3. Disconnect the internal hard drive.
  4. Install the new hard drive in the same slot.
  5. Reconnect all cables.
  6. Put the white cover back.
  7. Turn on the PS5 and follow the on-screen instructions to format the new hard drive.

Where can I get additional help?

  1. Visit the online PlayStation support forums.
  2. Contact PlayStation support.

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