Do you want to improve interaction with your audience on BIGO Live? So, How to create an interactive voice response (IVR) system in BIGO Live? is the solution you are looking for. With an IVR system, you can offer your followers a more dynamic and personalized experience through voice. In this article, we will teach you step by step how to set up an IVR in BIGO Live so you can build a more engaged and participatory community. Next, we will explain in detail how this tool works and how you can implement it in your live broadcast. Read on to find out how to make your content stand out with an IVR system on BIGO Live!

– Step by step -- How to create an interactive voice response (IVR) system in BIGO Live?

• Download and install BIGO Live: The first thing you need to do is download the BIGO Live app from your mobile device's app store and then install it on your device.
• Login or create an account: Open the BIGO Live app and then sign in with your existing account or create a new account if this is your first time using the app.
• Access account settings: Once you're logged in, head to your account settings on BIGO Live.
• Select the interactive voice response (IVR) option: Within your account settings, look for the option that allows you to create an interactive voice response (IVR) system and select it.
• Configure IVR options: Once inside the IVR option, you can configure the different interactive voice responses you want for your channel in BIGO Live.
• Record and customize voice responses: Use the voice recording feature within the IVR option to record and customize voice responses that will be activated when viewers interact with your live channel.
• Save and activate the IVR system: Once you've set up and customized all interactive voice responses, save your changes and activate the IVR system so it's available during your live broadcasts.

FAQ

Frequently Asked Questions about IVR on BIGO Live

What is the easiest way to create an interactive voice response system in BIGO Live?

1. Log in to your BIGO Live account.
2. Go to the “Settings” section in the app.
3. Click on “Create chat room” and select the “Voice Response System” option.
4. Follow the instructions on the screen to customize your IVR.

What are the customization options available for an interactive voice response system in BIGO Live?

1. Set up a custom greeting for users who call your IVR.
2. Create option menus for users to navigate with their voice.
3. Set automatic responses for frequently asked questions or contact addresses.

Can I record my own voice for the interactive voice response system on BIGO Live?

1. Yes, you can record your own voice to personalize the greeting and automatic responses.
2. The app will guide you through the process of recording and setting up recordings on your IVR.
3. It is important to record clearly and in a quiet environment for better audio quality.

How can I activate or deactivate my interactive voice response system in BIGO Live?

1. Go to your account settings in BIGO Live.
2. Find the “Voice Response System” section and click on it.
3. Use the switch to activate or desactivate your IVR according to your preferences.

Is it possible to add unlimited menu options in an interactive voice response system in BIGO Live?

1. Yes, you can add as many menu options as you want to your IVR.
2. The app allows you to customize menu options and add new ones according to your needs.

Can other accounts or social networks be linked to an interactive voice response system in BIGO Live?

1. Yes, you can link your other social media accounts or platforms to your IVR.
2. From your voice response system settings, look for the “Link Accounts” option and follow the instructions to link your social networks.

What is the main purpose of an interactive voice response system in BIGO Live?

1. The main purpose of an IVR is provide an interactive and personalized experience to users who call your account.
2. Provide detailed information, automatic responses, and menu options for easy navigation and interaction.

What is the difference between a voice response system and an interactive chat on BIGO Live?

1. A voice response system allows users to interact using their voice, while an interactive chat relies on text messages.
2. IVR focuses on vocal interaction, while interactive chat focuses on written communication.

Can I receive activity notifications on my interactive voice response system in BIGO Live?

1. Yes, you will receive notifications of calls, new voice recordings or messages left by users on your IVR.
2. The application will show you notices and alerts relevant to the activity of your interactive voice response system.

Is it possible to access and manage my interactive voice response system in BIGO Live from a computer?

1. Yes, you can access the administration of your interactive voice response system from the web version of BIGO Live.
2. Sign in to your account from a web browser and look for the IVR management to make changes and configurations.

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