How to know if Aliexpress has returned my money?
If you have made a purchase on AliExpress and you have requested a refund, it is important to know if the money has been correctly returned to your account. Many users may feel confused or worried when they do not see the refund reflected immediately, but there are easy and safe ways to verify if the process has been carried out successfully. In this article, we will provide you with the necessary steps to know if AliExpress he returned my money, so you can rest assured that you have received the refund that corresponds to you.
– Step by step -- How do I know if Aliexpress has returned my money?
- How to know if Aliexpress has returned my money?
- Log in to your Aliexpress account with your username and password. Once inside, go to the “My Aliexpress” section.
- Click on “My Orders” or “Placed Orders”. Here you will find a record of all your purchases.
- Find the order for which you requested a refund. Once located, click on the order to view the details.
- Check the refund status. Typically, you'll see the word "Refunded" or "Completed" along with the date the refund was issued.
- Confirm the refund in your payment method. Depending on your bank or payment method, the time it will take for your refund to appear may vary.
- Contact customer service if you have questions. If despite following these steps you cannot find a refund, or if you have any questions, please contact Aliexpress for additional help.
FAQ
1. How long does Aliexpress take to process a refund?
- Once Aliexpress confirms the return of the order, the refund is processed in approximately 3-20 business days.
2. How can I check if Aliexpress has processed my refund?
- Log in to your Aliexpress account and click “My Orders” to check the refund status.
3. What should I do if I don't see the refund in my account after Aliexpress processes it?
- Please wait a little longer as it may take a while for refunds to appear in your account. If after a reasonable time you do not see the refund, contact AliExpress customer service.
4. Will Aliexpress send me a notification once they process the refund?
- Yes, you will receive an email notification once Aliexpress processes the refund.
5. What happens if my bank rejects the Aliexpress refund?
- Contact your bank to get more information and provide the necessary documentation to Aliexpress to resolve the issue.
6. Who should I contact if I have problems with Aliexpress refund?
- You should contact Aliexpress customer service to resolve any refund issues.
7. Is it possible that an error occurs and Aliexpress does not process my refund?
- It is rare, but if you do not see the refund reflected in your account after the processing period, please contact Aliexpress to investigate the issue.
8. How long does it take for the refund to appear in my account after Aliexpress processes it?
- After Aliexpress processes the refund, it may take 3 to 10 business days to appear in your account, depending on your bank and payment method.
9. What should I do if Aliexpress does not process the refund within the set period?
- Contact Aliexpress customer service to inform them of the situation and ask them to investigate the pending refund.
10. Does Aliexpress charge any fees for processing a refund?
- No, Aliexpress does not charge any fees for processing a refund. The amount returned must be equal to the amount originally paid for the item.