You have a shared folder in Box but you have deleted it by mistake, what can you do to recover it? Don't worry, here we will show you how to access a deleted shared folder with Box. Although it may seem complicated, there is a quick and easy way to recover your files. Read on to discover the steps you should follow and be back in possession of your documents in the blink of an eye.

1. Step by step -- How to access a deleted shared folder with Box?

• Step 1: Access your Box account on the main page.
• Step 2: Once you're logged in, head to the search bar at the top of the page.
• Step 3:Enter the name of the shared folder that you want to access. You can use keywords to facilitate the search.
• Step 4: Click the "Search" button to start the search.
• Step 5: Once the search is complete, Scroll through the results until you find the specific folder. Make sure you select the correct folder to avoid confusion.
• Step 6: Finding the deleted shared folder, right click on it to open the options menu.
• Step 7: Select the “Restore” option from the drop-down menu. This will recover the deleted shared folder and return it to its original location.
• Step 8: Once the folder has been restored, you will be able to access it and its content like you did before being deleted.

FAQ

1. How can I recover a deleted shared folder with Box?

1. Sign in to your Box account.
2. Click “Recent” in the left navigation panel.
3. Scroll down until you find the shared folder you want to recover.
4. Right click in the folder and select “Restore” from the drop-down menu.
5. The deleted shared folder should now be back in your Box account.

2. Can I access a shared folder deleted by another user in Box?

1. Sign in to your Box account.
2. Click “Recent” in the left navigation panel.
3. Scroll down until you find the shared folder deleted by another user.
4. Right click in the folder and select “Add to your Box” from the drop-down menu.
5. The deleted shared folder should now be visible in your Box account.

3. Where can I find deleted shared folders in Box?

1. Sign in to your Box account.
2. Click the “Recent” link in the left navigation panel.
3. Scroll down to the “Deleted Folders” section.
4. Click on the deleted shared folder that you want to recover
5. The deleted shared folder should now be visible in your Box account.

4. Is it possible to restore a permanently deleted shared folder from Box?

1. Sign in to your Box account.
2. Click the “Recent” link in the left navigation panel.
3. Scroll down to the “Deleted Folders” section.
4. Click on the “Show permanently deleted folders” option.
5. If the permanently deleted folder is available, right click in it and select "Restore".
6. The permanently deleted shared folder should now be back in your Box account.

5. How can I access a deleted shared folder in Box from the mobile app?

1. Open the Box mobile app on your device.
2. Tap the menu icon in the upper left corner of the screen.
3. Select “Recent” from the drop-down menu.
4. Scroll down until you find the “Deleted Folders” section.
5. Tap the deleted shared folder that you want to access.
6. The deleted shared folder should now be visible in your Box mobile app.

6. What should I do if I can't find the deleted shared folder in Box?

1. Sign in to your Box account.
2. In the left navigation pane, click “Recent.”
3. If you can't find the deleted shared folder in the "Recent" section, Click on the “All Files” tab.
4. Use the search bar to search for the name of the deleted shared folder.
5. If it appears in the search results, right click in the folder and select “Add to your Box”.
6. The deleted shared folder should now be visible in your Box account.

7. Are there time limits for restoring a deleted shared folder in Box?

Typically, deleted shared folders can be recovered within the following time periods:

• Free Box users: up to 30 days.
• Box Personal Pro and Box Business users: up to 90 days.
• Box Enterprise users: Depending on your organization's data retention settings.

Please note that these time periods may vary depending on your account settings and plan.

8. How can I prevent accidental deletion of a shared folder in Box?

To prevent accidental deletion of a shared folder in Box, you can follow these steps:

1. Check carefully before deleting a shared folder.
2. Always make a regular backup of your important files.
3. Please double check before performing any permanent removal actions.
4. Set appropriate access permissions to prevent other users from accidentally deleting your shared folders.

9. Is there a way to recover a shared folder deleted beyond the retention period in Box?

If you've exceeded the retention period set for your account, you may not be able to recover an automatically deleted shared folder from Box. However, you can try the following options:

• Check if you have a backup of the deleted folder.
• Contact your Box administrator or support team for additional assistance.

10. What are the precautions I should take when restoring a deleted shared folder in Box?

When restoring a deleted shared folder in Box, keep the following points in mind:

• Make sure you are restoring the correct folder.
• Review the folder's access permissions and sharing levels before restoring it.
• Check if there are any permanently deleted files or subfolders inside the shared folder.
• Keep your backup up to date to avoid possible data loss in the future.

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