How to cancel a Mercado Libre account
How to cancel a Mercado Libre account It may seem like a complicated process, but it is actually quite simple. If you no longer want to use your Mercado Libre account and want to close it permanently, here we will explain the steps to follow. It is important to note that before canceling your account, you must ensure that you have completed all pending transactions and resolve any issues with buyers or sellers. Also, keep in mind that once you close your account, you will not be able to recover it and you will lose access to all your messages, purchase and sales history, as well as any advertisements or posts you have made on the platform. However, if you are sure of your decision, read on to discover how to cancel your Mercado Libre account quickly and easily.
Step by step -- How to Cancel a Mercado Libre Account
- How to Cancel a Mercado Libre Account
- Access your Mercado Libre account.
- Go to the »Settings» or «My Account» section.
- Scroll down until you find the option “Deregister my account” or similar.
- Click on that option to start the unsubscription process.
- Please read the instructions and considerations carefully before proceeding.
- Confirm your decision to cancel the account.
- Wait for confirmation of cancellation, which may arrive by email or internal message in your account.
- Take any additional steps necessary to complete the unsubscription, such as confirming the deletion of your posts or resolving any pending issues.
- Remember to withdraw your money from Mercado Pago if you have funds in the account.
- Contact customer service if you have problems or questions during the unsubscription process.
FAQ
Frequently asked questions about how to cancel a Mercado Libre account
1. How to cancel a Mercado Libre account?
- Log in to your Mercado Libre account.
- Go to the “Settings” or “My account” section.
- Select the option “Delete my account.”
- Read and confirm the terms and conditions of the cancellation.
- Click “Unsubscribe” to finish the process.
2. What happens after canceling a Mercado Libre account?
- All your data and posts will be permanently deleted.
- You will not be able to recover your account or your publications.
- All active sessions on devices will be closed.
- You will stop receiving notifications and emails from Mercado Libre.
3. Can I cancel my Mercado Libre account from the mobile application?
- Yes, you can cancel your account from the Mercado Libre mobile application.
- Open the app and access your account.
- Tap the menu or settings icon.
- Look for the “Account Settings” option and select “Delete my account.”
- Confirm the terms and conditions and click “Unsubscribe” to finish.
4. What should I do if I don't remember my password to cancel my account?
- Access the Mercado Libre login page.
- Click on "Forgot your password?"
- Follow the instructions to reset your password.
- Once you've reset your password, log in and follow the steps above to delete your account.
5. Can I cancel the cancellation of my Mercado Libre account?
- No, once you have confirmed the cancellation, you will not be able to cancel it.
- All data and posts related to your account will be permanently deleted.
- If you want to use Mercado Libre again, you will have to create a new account.
6. How can I ensure that my Mercado Libre account has been closed correctly?
- You will receive an email confirming the cancellation of your account.
- Check your email inbox or spam folder.
- If you do not receive an email, try logging in again to confirm that the account has been deleted.
7. Can I cancel a Mercado Libre account if I have an open dispute or claim?
- No, in order to cancel your account, you must resolve any existing dispute or claim.
- If you have any dispute or open claim, please contact Mercado Libre customer service to resolve it before proceeding to cancel your account.
8. Can I cancel my Mercado Libre account if I still have products for sale?
- Yes, you can cancel your account even if you have products for sale.
- Before doing so, be sure to finalize all your posts and close any pending sales.
- Remember that once you delete your account, you will not be able to access your posts or manage your sales.
9. How long does it take to process the cancellation of a Mercado Libre account?
- The process of canceling a Mercado Libre account is usually immediate.
- Once you confirm the cancellation, your data and publications will be permanently deleted.
- You will receive confirmation via email.
10. Can I delete only some posts and keep my Mercado Libre account?
- Yes, you can delete individual posts without deleting your entire account.
- To delete a post, log into your account and look for the “Manage Posts” option.
- Select the post you want to delete and choose the “Delete” or “End Post” option.
- Your personal data will remain associated with your account unless you decide to cancel your account completely.