How to Request Balance from Telcel


Mobile Phones & Tablets
2024-01-03T23:06:38+00:00

How to Request Balance from Telcel

How to Request Balance from Telcel

If you need request balance from Telcel, You are in the right place. Asking your mobile phone company for balance is a simple task that will allow you to keep your line active and ready to use. Next, we will show you the steps you must follow to request balance from Telcel quickly and easily. You'll never have to worry about running out of credit on your phone again. Read on to find out how to do it.

– Step by step -- How to Request Balance from Telcel

  • Enter the Telcel application on your ‌mobile.
  • Select the “Recharge Balance” option on the main screen.
  • Choose the amount of balance⁢ you want to top up, or select a predefined amount.
  • Enter your payment information, such as your card number or previously registered payment method.
  • Confirm the recharge and wait to receive the notification that your balance has been successfully recharged.

FAQ

How do I request a balance from Telcel?

  1. Dial *133# on your phone and press the call key.
  2. Wait for a screen to appear with several options.
  3. Select option Request Balance.
  4. Confirm the operation and you will receive a text message with the requested balance.

How much balance can I borrow from Telcel?

  1. You can borrow up to $20 balance to Telcel.
  2. This balance will be deducted from your next recharge.

What should I do if my balance request is rejected?

  1. Check that you have not reached the allowed balance loan limit.
  2. Confirm that you do not have another request for an outstanding balance.
  3. Try to request a lower balance amount.
  4. If the problem persists, contact Telcel customer service.

What is the cost of the ‌borrowed balance?

  1. The cost of the loaned balance is $3.90 for ‌every $20 borrowed.
  2. This amount will be automatically deducted from your next recharge.

Can I request a loan balance if I have a rental plan or prepaid card?

  1. Yes, you can request a loan balance whether you have a rental plan or if you use a prepaid card.

How can I know if I have a ⁣borrowed⁤ balance debt with ‌Telcel?

  1. Dial *133# on your phone and press the call key.
  2. Select the option Balance inquiry.
  3. You will receive a text message with the details of your debt, if you have any.

Is there any requirement⁢ to⁢ request a loan balance from Telcel?

  1. You must have at least 30 days of seniority as a Telcel customer.
  2. You should not have an outstanding debt for a borrowed balance.

What happens if I can't pay my borrowed balance debt?

  1. Your line will be suspended until you pay off the debt.
  2. You will not be able to make calls or send text messages until your situation is regularized.

Can I cancel a borrowed balance request?

  1. No, once you ⁤have⁢ made the request, you cannot cancel it.
  2. The loaned balance will be discounted on your next recharge or balance consumption.

Does Telcel charge a commission for requesting a borrowed balance?

  1. No, Telcel does not charge a commission for requesting a borrowed balance.
  2. The only associated cost is the ‍$3.90 for every $20 borrowed, which will be discounted on your next recharge.

You may also be interested in this related content: