If you are a Telmex customer and want to know how many megabytes your internet is, you are ‌in the right place. It's important⁤ to know your connection speed to ensure you're getting the⁤ best service​ possible. Fortunately, there are ⁢several ways⁤ to verify ‌the exact number of megabytes you have contracted with Telmex. In this article we will show you how to do it quickly and easily. Don't miss this useful information to get the most out of your internet service!

– Step by step --⁣ How to Know How Many Megas My Internet Telmex Is?

• How to Know How Many Megas My Internet Telmex Is

1. Access your Telmex account: The first thing you need to do is log in to your Telmex online account using your username and password.

2 Navigate to the services section: Once you're signed in, look for the services or settings section of your account.

3. Find information about your internet plan: ⁢Within the services section,⁤ look for the⁣ information related to your internet ‌plan‍. This is where you can⁢ see⁣ the speed⁤ of your connection in megabytes.

4. Check your internet speed: Once you have located the information about your plan, look for the download and upload speed to find out how many megabytes your Telmex internet is.

5.⁤ If you can't find the information online, call customer service: In case you cannot find the information online, do not hesitate to contact Telmex customer service to get details about your internet speed.

With these simple steps you can easily know how many megabytes your Telmex internet is and make sure you are getting the speed you need for all your online activities!

FAQ

How can I know the speed of my Telmex internet?

1. Access your Telmex account online.
2. Under the “My Products” section, select “Internet and Data”.
3. Look for the option »View or modify contracted speed» and click on it.
4. There you will find the speed of your Telmex internet in megabytes (Mbps).

Is there a way to check my Telmex internet speed without accessing my online account?

1. Use a speed test website, such as Speedtest.net or Fast.com.
2. Open a browser⁤ and⁢ visit the‍ website of your choice.
3. Click the “Start Test” button and the tool will automatically measure the speed of your Telmex internet.

What should I do if I feel like my Telmex internet is slow?

1. Restart both the modem and the Router.
2. Verify that there are no downloads in the background consuming bandwidth.
3. Check that there are no devices connected to your network that are slowing down the speed.
4. If the problem persists, contact Telmex technical support.

Can I update the speed of my Telmex internet?

1. Yes, you can update your Telmex internet speed through your online account or by contacting customer service.
2. If you want to increase the speed, you may need to pay an additional fee.
3. Remember⁤ that the speed⁣ upgrade is subject to availability⁣ in your area.

What should I take into account when choosing the speed of my Telmex internet?

1. Consider the number of devices that will be connected at the same time.
2. Think about the activity you will do online (streaming, gaming, browsing, etc.).
3. Check out the options available in your area and compare prices and speeds before making a decision.

Where can I find information about the available Telmex internet packages?

1. Visit the Telmex website and look for the “Internet” section.
2. There you will find a detailed list of the available internet packages, their speeds and prices.
3. If you have questions, you can always contact Telmex customer service for additional advice.

Is it possible to measure the speed of my Telmex internet from my mobile phone?

1. Yes, you can measure⁤ the speed of your ‌Telmex internet from‍ your mobile phone⁤ by downloading a speed test application, such as Speedtest by ⁢Ookla.
2. Once the app is downloaded, simply open it and follow the instructions to measure your internet speed.

Does my contract with Telmex specify the speed of my internet?

1. Yes, your contract with Telmex should detail the internet speed you have contracted.
2. If you do not find this information in your contract, contact Telmex to obtain clarity on the matter.

Can I change the speed of my Telmex internet at any time?

1. Yes, you can change the speed of your Telmex internet at any time, as long as it is available in your area and you meet the necessary requirements.
2. Contact Telmex for advice on how to proceed with the speed change.

Is there an official Telmex tool to measure the speed of my internet?

1. Yes, Telmex offers a speed measurement tool on its website.
2. Visit the “Tools” page on the Telmex website⁤ and you will find the option to ‌measure your internet speed⁢officially.

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