How to return a game in Epic Games?


Video games
2024-01-14T21:19:09+00:00

How to Return a Game in Epic Games

How to return a game in Epic Games?

If you have purchased a game from the Epic Games store and you are not satisfied with your purchase, don't worry, How to return a game to Epic Games? Returning a game to Epic Games is a simple process that allows you to get a refund if you meet certain requirements. In this article, we will guide you through the process of returning a game to Epic Games, so you can get your money back easily and quickly. Read on to find out how to do it.

– Step by step -- How to return a game in Epic Games?

  • How to return a game in Epic Games?

1. Sign in to your Epic Games account.
2. Go to the “Library” section at the top of the screen.
3. Find the game you want to return and click on it.
4. Select the “…” or “More” option that appears next to the game.
5. Choose the “Request Refund” option from the drop-down menu.
6. Complete the refund form providing the reason for the return.
7. Confirm the refund request and wait for the Epic Games support team to review it.
8. You will receive an email confirming your refund once it has been processed.
9. The refund will be made to the same payment method you used to purchase the game.
10. Ready! You have completed the process to return a game to Epic Games.

FAQ

FAQ: How to return a game at Epic Games?

1. What is the process to return a game at Epic Games?

1. Sign in to your Epic Games account.
2. Go to the “Your Library” section in the store.
3. Find the game you want to return.
4. Click on the three dots next to the game.
5. Select "Request a refund."
6. Follow the instructions to complete the return process.

2. What are the requirements to return a game to Epic Games?

1. You must have purchased the game within the last 14 days.
2. The game must not have been played for more than 2 hours.
3. The game must not have been consumable, used, or removed.

3. Can I return a game if I bought it from another store?

Yes, You can return a game if you purchased it from another store, as long as you meet Epic Games' return requirements.

4. How long does it take to receive a refund after returning a game to Epic Games?

1. Refund is processed within 7-10 business days.
2. The exact time may vary depending on the payment method used.

5. Can I return a game if I have already played it for more than 2 hours?

No, You will not be able to return a game if you have already played it for more than 2 hours.

6. What steps should I take if I have problems requesting a refund from Epic Games?

1. Contact Epic Games technical support through their website.
2. Explain in detail the problem you are experiencing.
3. Follow the instructions they give you to resolve the problem.

7. Can I return a game if I purchased it more than 14 days ago?

No, You will not be able to return a game if you purchased it more than 14 days ago.

8. Can I return a game if I have already installed it on my computer?

No, You will not be able to return a game if you have already installed it on your computer.

9. Is it possible to request a refund if I purchased a game by mistake from Epic Games?

Yes, You can request a refund if you purchased a game in error, as long as you meet the return requirements.

10. Can I return a game if I purchased it during a sale or promotion at Epic Games?

Yes, You can return a game purchased during a sale or promotion, as long as you meet the return requirements established by Epic Games.

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