‌ If you're an Airbnb host, it's important to know how to communicate with your guests, whether to welcome them, provide additional information, or answer their questions. In this article, we will show you how to message a guest on Airbnb, step⁤ by step. From navigating the platform to writing the message, we will guide you through the entire process so you can communicate effectively with your guests. With a little practice, you'll become an expert at communicating with your guests, and you'll have all the tools you need to deliver a great Airbnb stay experience!

– Step by step -- How to send a message to a guest on Airbnb?

• Access your Airbnb account. The first thing you need to do is log into your Airbnb account through the website or mobile app.
• Search for the guest. Once you've logged into your account, find the guest you want to send a message to. You can use the guest's name or reservation number to find their profile.
• Click on the guest's profile. Once you have found the guest, click on their profile to access the option to send them a message.
• Select the “Send message” option. Once inside the guest's profile, look for the option that allows you to send them a message and click on it.
• Write the message. Now you can write the message you want to send to the guest. You can include details about accommodation, tourist information or any other relevant information.
• Review the message before sending it. ​ Before sending the message, take a moment to check that it is complete and free of spelling or editorial errors.
• Send the ⁤message. Once you're sure the message is ready to be sent, click the appropriate option for the guest to receive your message.

FAQ

1. How can I send a message to a guest on Airbnb?

1. Sign in to your Airbnb account.
2. Go to the “Messages”‌ section on the main page.
3. Click “New Message” and select the guest you want to send the message to.
4. Type your message in the text field and click “Send”.

2. Can I message a guest before they make a reservation on Airbnb?

1. Yes, you can send a message to a guest before they make a reservation on Airbnb.
2. Simply search for the guest's profile and click "Contact" to send them a message.
3. You will be able to communicate with them and answer any questions they have before booking.

3. Can I send images to a guest through Airbnb?

1. Yes, you can send images to a guest through ⁣Airbnb.
2. When composing a message, you will see a camera icon that will allow you to attach images.
3. Click the icon, select the image you want to send, and then send the message.

4. In what language can I send a message to a guest on Airbnb?

1. You can message a guest on Airbnb in any language you prefer.
2. Airbnb offers automatic translation features to facilitate communication between guests and hosts who speak different languages.
3. This allows you to communicate with guests in their preferred language.

5.⁢ How can I see messages⁣ spent with‍ a guest on⁤ Airbnb?

1. Log in to your ⁢Airbnb​ account and go to the “Messages” section.
2. Find the⁢name of the⁢guest you want to see past messages with.
3. Click on the guest's name and you will be able to see all the past messages you have exchanged with them.

6. Is it possible to send a message to a guest through the Airbnb mobile app?

1. Yes, you can message a guest through the Airbnb mobile app.
2. Open the app⁣ and go to the “Messages” section.
3. Click “New‌ message” and select the ⁤guest⁤ you want to send‌ the message to.
4. Write your message and send it through the application.

7. How much time do I have to respond to a message from a guest on Airbnb?

1. As a host, it is recommended that you respond to guest messages as soon as possible.
2. Airbnb encourages ⁤fast⁤ and‌ effective communication ⁢between hosts and guests to provide⁤ a good⁤ lodging experience.
3. Try to respond⁤ to messages within 24 hours, if possible.

8. Can I message multiple guests at the same time on Airbnb?

1. Yes, you can message multiple guests at the same time on Airbnb.
2. Go to the “Messages” section and click on “New Message”.
3. Select⁤ the guests you want to send the message to and write your message‌ as usual.
4. The message will be sent to all selected guests.

9. Can I schedule a message to be sent to a guest on Airbnb?

1. Airbnb does not offer a​ scheduling⁢ feature for messaging guests at this time.
2. You must ⁢send⁢ messages⁤ manually when ⁢you want to communicate with your guests.

10. What should I include in a message to a guest on Airbnb?

1. The ⁤message should include relevant information ⁢about​ the accommodation, such as check-in instructions, house ‌rules, and local recommendations.
2. Kindly answer any questions the guest may have about their stay.
3. Offer⁢ additional assistance if⁤ needed to ensure the ‌guest has a positive experience during their stay.

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