If you are an Amazon Prime Video user, it is likely that on some occasion you have come across ⁢display problems in the application. Whether you are experiencing frozen screens, low video quality or playback errors, these inconveniences can be frustrating, especially when you're eager to watch your favorite series or movie. But don't worry, in this article we will show you how to fix display issues in the Amazon Prime Video app ⁢so you can enjoy ⁣your content without interruptions. Read on to discover some common and simple solutions that will help you solve these problems quickly and effectively.

– Step by step -- How to fix display problems in the Amazon Prime Video application?

• Check your Internet connection: Before starting any solution, make sure your device is connected to the Internet. Lack of connection can be the main reason for viewing problems on Amazon Prime Video.
• Restart the app: Sometimes simply restarting the app can fix temporary display issues. Close the app completely and reopen it.
• Update the app: Make sure you're using the latest version of the Amazon Prime Video app. Visit your device's app store and check for updates to the app.
• Reboot your device: In some cases, a ‌hard reset of the device may resolve‍ display issues in the app. Turn off your device, wait a few minutes, and then turn it on again.
• Check the ⁢video quality settings: Go to the app's settings and make sure the video quality is set to the appropriate option for your Internet connection. Adjusting the video quality can improve viewing.
• Uninstall and reinstall the app: If none of the above solutions work, consider uninstalling the Amazon Prime Video app and then reinstalling it. This can fix deeper problems in the application.

FAQ

Amazon Prime Video FAQ

1.‌ How to solve display problems on Amazon Prime Video?

1. Close and reopen the Amazon Prime Video app on your device.

2. Check your internet connection.
‌ 3. ⁤Restart your device.
4. Update the app to the latest version available.

2. Why is the screen black when trying to play a video on Amazon Prime⁣ Video?

1. Make sure you have a stable and fast internet connection.

2. Restart your device and try playing the video again.
⁣3.‍ Check if other users are experiencing the same problem.
4. Contact Amazon Prime Video support if the issue persists.

3. How to fix slow or choppy playback on Amazon Prime Video?

1. Check the speed of your internet connection.

2. Close other apps or tabs that may be consuming bandwidth.
​ 3. Restart your device and the Router.
4. Update the Amazon Prime Video app to its latest version.

4. What to do if the video quality on Amazon Prime Video is low?

1. Check the video quality settings in the app.

2. ‌Make sure you have an⁤ internet connection fast enough for ⁢high-quality playback.
3. Restart video playback to allow it to load in better quality.
4. Consider the possibility of downloading the video to watch it in high quality without depending on internet speed.

5. How to solve buffering problems on Amazon Prime Video?

1. Check your internet connection and restart your device and router.

2. Close other applications or devices that may be consuming bandwidth.
‍ 3. Download the video instead of streaming it if internet speed is a recurring problem.
‌ 4. Contact your internet service provider if the problem persists.

6. What to do if subtitles don't appear on Amazon Prime Video?

1. Check if the subtitle option is enabled in the playback settings.

​ 2.​ If ⁢the subtitles still do not appear, close ⁤the application and reopen it.
⁢ 3. Make sure the video you are watching has subtitles available.
⁢ ⁢ 4. Contact Amazon Prime Video support ‌if‌ the problem persists.

7.⁤ How to fix audio problems on Amazon Prime Video?

1. Make sure the volume is turned on and adjusted on your device.

2. Check if the audio works correctly in other applications or videos.
3. ​Restart video playback and check if the problem persists.
4. Consider the possibility of downloading the video to play it with audio without depending on the internet connection.

8. Why does the video freeze or stop on Amazon Prime Video?

1. Check the speed and stability of your internet connection.

2. Close and reopen the Amazon Prime Video app.
​ 3. Restart your device and try playing the video again.
4. Contact Amazon Prime Video support if the problem persists.

9. How to solve authorization problems on Amazon Prime Video?

1. Make sure you are using the correct credentials for your Amazon Prime Video account.

2. ⁢Check if there are any pending updates for the application and make them.
​⁢ 3. Restart your device and try to log in to the app again.
4. Contact Amazon Prime Video support if you continue to experience authorization issues.

10. What to do if the Amazon Prime Video app closes unexpectedly?

1. Make sure you have the latest version of the app installed on your device.

2. Check ⁢if any⁢ operating system updates are available and perform them.
3.⁢ Clear the app cache or reinstall it on your device.
4. Contact Amazon Prime Video support if⁤ the problem persists.

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