How to use Telcel Points
If you are a Telcel user, it is likely that you have accumulated a large amount of Telcel Points over time. But do you know how to use them? In this article, we will show you How to Use Telcel Points so you can get the most out of them. From redeeming points for airtime to getting discounts on products and services, we'll explain everything you need to know to make the most of this benefit. Keep reading to discover how to get the most out of your Telcel Points!
– Step by step -- How to Use Telcel Points
- Access your Telcel account: In order to use your Telcel points, you must first access your account online or through the Telcel app.
- Select the option to redeem points: Once inside your account, look for the option that allows you to redeem your Telcel points.
- Choose the prize you want: Within the available options, select the prize you would like to get with your Telcel points.
- Confirm your choice: Once you have selected your prize, confirm your choice to complete the redemption process.
- Check shipping details: If your prize requires shipping, be sure to review and provide the necessary information so that it arrives at the correct address.
- Finish the process: Once you have completed all the previous steps, complete the process to redeem your Telcel points and receive your prize.
How to use Telcel Points
FAQ
Frequently Asked Questions about How to Use Telcel Points
1. How can I check my Telcel points?
1. Enter the Telcel page from your browser.
2. Select the “My Account” option and log in with your phone number and password.
3. Once inside your account, you will be able to see the “Telcel Points” section where the balance of your points will be shown.
2. What are the benefits of Telcel points?
1. Telcel points allow you to get discounts on the purchase of equipment, accessories and mobile internet packages.
2. You can also redeem your points for airtime for your Telcel line.
3. How can I redeem my Telcel points?
1. Enter the Telcel page from your browser.
2. Log in to your account.
3. Select the “Redeem Points” option and choose the product or service you want to purchase with your points.
4. Follow the instructions to complete the exchange.
4. Can I transfer my Telcel points to another person?
No, Telcel points are personal and non-transferable. Only the owner of the line can use the accumulated points.
5. Do Telcel points expire?
Yes, Telcel points have a validity of 3 years. It is important to keep an eye on the expiration date so as not to lose the accumulated points.
6. How do I accumulate Telcel points?
1. For every $10 pesos recharge you make on your Telcel line, you will accumulate 1 point.
2. You can also accumulate points by making purchases in the Telcel online store or by paying your monthly bill.
7. Can I redeem my Telcel points for cash?
No, Telcel points can only be redeemed for products, services or airtime.. It is not possible to convert them into cash.
8. What should I do if I don't see my Telcel points reflected in my account?
1. Verify that you have logged in with the correct phone number.
2. Make sure that the recharge or purchase you made meets the conditions to accumulate points.
3. If the problem persists, contact the Telcel customer service center for assistance.
9. Can I accumulate Telcel points if I have a monthly rental plan?
Yes, when you pay your monthly Telcel bill you will also accumulate points. The amount of the invoice will determine the number of points accumulated.
10. Are there special promotions to redeem Telcel points?
Yes, Telcel offers special promotions where you can Get additional discounts when you redeem your points. Keep an eye on the website or the notifications in your account to find out about these promotions.