How to fix error WS-37397-9 on PS4 and PS5

Video games
2024-01-17T19:30:39+00:00

How to Solve the Problem of Error Ws 37397 9 on Ps4 and Ps5

How to fix error WS-37397-9 on PS4 and PS5

If you're a proud owner of a PS4 or PS5, chances are you've come across the annoying bug WS-37397-9 sometime. This error can be frustrating, but fortunately, there are solutions you can try to fix it. In this article, we will guide you through some simple steps you can take to fix this issue on your consoles. PS4 and PS5. From checking your internet connection to updating your system software, here are some helpful tips to overcome this hurdle and get back to enjoying your favorite games.

– Step by step -- How to fix the error WS-37397-9 problem on PS4 and PS5

  • Restart your PS4 or PS5 console: This is the first step you should take to try to solve the WS-37397-9 error. Turn off the console completely, disconnect it from the power supply, and wait a few minutes before turning it on again.
  • Check your internet connection: Make sure you are connected to a stable network with good speed. If you're using Wi-Fi, try switching to a wired connection to rule out signal issues.
  • Check the status of PlayStation Network servers: This error may be due to problems with the PSN servers, so it is important to check if there are any issues reported at that time.
  • Update system software: Make sure you have the latest version of system software installed on your console. Try a manual update if it hasn't downloaded automatically.
  • Reset network settings: If the previous steps didn't work, you can try resetting your console's network settings. This will erase all network settings, so you will have to configure the connection again.
  • Contact PlayStation support: If the error persists, it is best to contact PlayStation technical support to get specialized help and resolve the problem.

FAQ

1. What does error WS-37397-9 mean on PS4 and PS5?

1. Error WS-37397-9 on PS4 and PS5 indicates a problem with the PlayStation Network account or IP.

2. How can I fix error WS-37397-9 on PS4 and PS5?

1. Verify that your PlayStation Network account is active and has no restrictions.
2. Restart your router and/or modem.
3. Verify that your login credentials are correct.
4. Contact PlayStation Support if the issue persists.

3. What is the most common cause of error WS-37397-9 on PS4 and PS5?

1. The most common cause of error WS-37397-9 on PS4 and PS5 is an issue with the PlayStation Network account or IP.

4. How can I check if my PlayStation Network account is active?

1. Sign in to the PlayStation Network website.
2. Check your subscription status and account details.

5. What should I do if restarting the router and modem does not solve the WS-37397-9 error?

1. Check the network settings on your PS4 or PS5 console.
2. Make sure there are no network restrictions or IP address filtering on your router.
3. Consider contacting your Internet Service Provider for help with your connection.

6. How can I check if my login credentials on PS4 or PS5 are correct?

1. Try signing in to your PlayStation Network account in a web browser to verify credentials.
2. Reset the password if necessary.

7. Where can I find PlayStation Support for help with error WS-37397-9?

1. Visit the official PlayStation website to find contact information.
2. Consider calling PlayStation Support for direct assistance.

8. Why is it important to fix error WS-37397-9 on my PS4 or PS5 console?

1. It is important to fix error WS-37397-9 on your PS4 or PS5 console because it affects your ability to access online features and play multiplayer games.**

9. Is there any workaround for error WS-37397-9 on PS4 or PS5?

1. Try connecting your console directly to the modem instead of using a wireless connection.
2. Consider using a mobile data network as a hotspot to test the connection.

10. What actions should I take if the WS-37397-9 error persists for a long period of time?

1. Consider contacting PlayStation Support for additional assistance.
2. Check to see if there are firmware updates available for your PS4 or PS5 console that may resolve the issue.

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