How to track an order on Shopee?
Tracking an order on Shopee is simple and fast. If you are waiting for a package and want to know where it is, you just need to follow a few steps. How to track an order on Shopee? is a common question among users of this popular online shopping platform. Fortunately, the process is very simple and in a few minutes you will be able to know the status of your shipment. In this article we will explain in detail the steps you must follow to track your order on Shopee. Keep reading to get all the information you need!
– Step by step -- How to track an order in Shopee?
- Log in to your Shopee account. To track your order on Shopee, you must first log in to your account.
- Go to the “My Orders” section. Once you're logged in, find and click the "My Orders" section on your account home page.
- Find the order you want to track. Within the “My Orders” section, look for the specific order you want to track.
- Click on the order. Once you've found your order, click on it to see more details.
- Locate the tracking number. Within the order details page, search and locate the tracking number provided by the seller.
- Use the tracking number on the shipping company's page. Take the tracking number and go to the website of the shipping company associated with the order, such as FedEx or DHL, and enter the number to see the updated location of the package.
- Receive updates on the status of your order. As your package moves through the shipping network, you will be able to receive updates on its status and location, allowing you to track its progress until it reaches its destination.
FAQ
Order tracking on Shopee
1. How do I find information about my order on Shopee?
1. Sign in to your Shopee account.
2. Click “Me” in the bottom right corner.
3. Select »My orders» to view the status of your order.
2. How do I know if my Shopee order has been shipped?
1. Sign in to your Shopee account.
2. Go to “My Orders”.
3. Search for the order in the list and you will see the shipping status.
3. How to track my order on Shopee?
1. Sign in to your Shopee account.
2. Go to “My orders”.
3. Find the order you want to track and click “Track” to see its current location.
4. How can I receive notifications about the status of my order on Shopee?
1. Sign in to your Shopee account.
2. Go to “My Orders” and select the order.
3. Turn on notifications to receive updates on order status.
5. How do I contact the seller to get information about my order on Shopee?
1. Sign in to your Shopee account.
2. Go to "My Orders" and select the order.
3. Find the »Contactseller option to send a direct message.
6. How do I change the shipping address of my order on Shopee?
1. Contact the seller as soon as possible to request an address change.
2. The seller may make the change if the order has not yet been shipped.
7. How long does it take for a Shopee order to arrive?
1. Delivery time depends on the seller and the shipping method selected.
2. Please see the shipping information provided by the seller on the product page.
8. What should I do if I don't receive my Shopee order?
1. Contact the seller to get information about the status of the shipment.
2. If you don't receive a response, you can open a dispute to receive a refund or follow up further.
9. How to track multiple orders on Shopee?
1. Sign in to your Shopee account.
2. Go to "My Orders" and you will see a list of all your orders with their shipping status.
10. What does “Order delivered” mean on Shopee?
1. “Order delivered” means that the courier company has successfully delivered your order.
2. If you have not received your order, please contact the seller to resolve the situation.
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