How to Call Collect in Movistar
The calls receivable at Movistar They are a convenient option for those users who need to make a call without having a balance on their telephone line. This function, available on the network from Movistar, allows users to receive calls and charge the cost of the call to the person who makes the call, who assumes responsibility for paying for the service. In this article, we will explore how to make collect calls on Movistar, the necessary requirements and the steps to follow to take advantage of this communication option. Read on to find out how you could use this handy feature in your future phone communications!
1. Introduction to collect calls in Movistar
Collect calls on Movistar are a service that allows users to make phone calls through the mobile network without having a balance in their account. This feature is very useful in emergency situations or when you need to make an urgent call and you do not have credit on your device. In this article, you will learn how to use this service and resolve any issues related to it.
Before making a collect call, you should make sure that the destination phone number is enabled to receive these types of calls. Some telephone lines do not allow receiving collect calls, so it is important to verify this beforehand. Also, keep in mind that collect calls may cost extra, so be aware of the applicable rates.
- To make a collect call on Movistar, you simply dial the destination phone number preceded by the country code and area code, if applicable. For example, if you want to make a collect call to a number in Mexico, you would dial +52 followed by the phone number.
- Once you have dialed the number, wait for the another person Take the call and explain that it is a collect call. The person receiving the call must accept the charge for communication to be established.
- If the recipient accepts the charge, you can communicate normally as with any phone call. Remember that collect calls have a limited duration, so it is important to be concise and clear during communication.
2. Requirements to call collect in Movistar
In order to make a collect call on Movistar, it is important to meet the following requirements:
- Have an active mobile phone plan with Movistar.
- Have sufficient balance on your telephone line.
- Make sure you have the collect calling option enabled on your plan. To verify this, you can contact the customer service of Movistar.
It is important to keep in mind that the cost of the collect call will be charged to the recipient of the call, therefore, you must obtain their prior authorization to make it.
Once you've verified that you meet the requirements and have the recipient's authorization, you can make a collect call by following these steps:
- Dial the Movistar mobile phone number you want to call collect.
- Before pressing the call button, add the "+" symbol followed by the full phone number.
- Press the call button and wait for the connection to be established.
Remember that collect calls may be subject to specific restrictions and conditions depending on the country and mobile operator. If you have any additional questions or need more information, we recommend consulting Movistar customer service.
3. Steps to make a collect call in Movistar
To make a collect call on Movistar, it is necessary to follow some simple steps. First, make sure you have a mobile phone with enough credit to cover the cost of the call. Next, verify that the person you want to call is available to receive collect calls. Please note that this option may not be enabled for all Movistar users.
Once you have verified the availability of the person you want to call, dial the phone number correctly. You must add the country code and area code, if necessary. Next, enter the person's phone number without including any access code or prefix. Remember that you must dial the phone number as follows: destination_number.
After dialing the phone number, wait for the person you want to call to accept the collect call. During this time, you may hear a waiting message or a melody. Once the call is accepted, you will be able to communicate normally. Please note that you will be charged an additional fee for the collect call, which will be added to the regular charges on your Movistar bill.
4. Rates and charges associated with collect calls in Movistar
For the users of Movistar who wish to make collect calls, it is important to know the rates and charges associated with this service. Below is all the information necessary to be informed and avoid surprises when making a collect call.
They vary depending on the type of call and its duration. For domestic calls, a base rate plus an additional cost per minute applies. It is essential to keep in mind that these rates may be subject to change, so it is recommended to always check the updated information on the official Movistar website.
Additionally, it is important to keep in mind that there are certain charges associated with collect calls on Movistar. For example, a call setup charge may apply, which is added to the cost of each call made. Likewise, if the call is made from a landline to a mobile phone, an additional surcharge may apply. To avoid unexpected charges, it is recommended to carefully review the current rates and charges before making a collect call on Movistar.
5. How to request authorization to make collect calls in Movistar
If you need to make collect calls on Movistar, you must follow these steps to request the appropriate authorization:
1. Contact Movistar customer service through their telephone number. You can find this number in the site company officer.
2. When calling, make sure you have your Movistar phone number on hand, as well as any other information related to your account that may be required.
3. Explain to the customer service representative that you want to request authorization to make calls to collect. Clearly indicate the reason for your request and provide any additional relevant information that may help expedite the authorization process.
Once you have completed these steps, the Movistar customer service representative will guide you through the application process and inform you of the requirements and conditions necessary to obtain a successful authorization. Be sure to follow all instructions provided by the representative and be patient during the process. Remember that it is important to have all the necessary information at hand to make the process more fluid and efficient!
6. Additional options during a collect call on Movistar
To provide a complete service during a collect call on Movistar, there are different additional options that you can take advantage of to facilitate communication with the other person. These options allow you improve your experience and streamline the call process. Below, we explain some of these options:
1. Balance inquiry: If you want to know the available balance on your Movistar line while you are on a collect call, you can use this option. Simply dial the code *611# and select the balance inquiry option. This way you can make sure you have enough credit to keep the call going without interruptions.
2. Package Activation: During a collect call, you also have the possibility to activate different additional packages, such as data packages or SMS packages. These packages will allow you to enjoy additional services during the call and optimize your communication with the other person. To activate a package, dial the corresponding code depending on the type of package you want to activate.
7. Recommendations for a successful collect call on Movistar
In this section, we will provide you with some key recommendations for making a successful collect call on the Movistar network. Follow these steps and tips to ensure a smooth and efficient experience during your call.
1. Check your balance: Before making a collect call, make sure you have enough balance in your Movistar account. You can check your balance by dialing *616# from your mobile phone or through the Movistar mobile application. It is important to make sure you have enough credit to cover the call charges.
2. Know the number you want to call: Make sure you have the phone number you want to call collect on hand. Check that the number is correct and complete, including the country code and area code if necessary. This will help avoid errors when dialing and speed up the call process.
3. Follow the auto attendant instructions: When making a collect call on Movistar, you may be guided by an auto attendant. Listen carefully to the instructions and follow the options provided to place your call. The auto attendant will guide you through the authentication process and allow you to leave a message for the recipient if you wish. Pay attention to the instructions and respond accordingly to successfully complete your collect call on Movistar.
Follow these tips and recommendations during your collect call at Movistar to ensure a smooth and successful experience. Remember to check your balance before making the call, have the correct phone number, and follow the auto attendant instructions. Don't forget to keep these steps in mind to ensure efficiency and success in your calls to collect in Movistar!
In summary, calling collect on Movistar is a convenient and accessible option for those who need to communicate with their loved ones in emergency situations or when they do not have credit on their telephone line. Through simple steps, users can make a collect call and share the expenses with the call recipient.
It is important to note that this service is subject to certain conditions and additional costs, such as the call rate and the waiting time for the recipient to accept the call. Additionally, it is essential to have the consent and willingness of the recipient to receive the collect call.
To use this option, simply dial the number corresponding to the collect call and follow the instructions of the automated system. It is advisable to have the recipient's telephone number on hand and have enough time to make the call, since the cost may be higher during special times and days.
In short, calling collect on Movistar can be a practical and efficient solution in certain situations. However, it is important to evaluate its convenience and additional costs to make the best decision in each case. As always, it is advisable to inform yourself in detail about the policies and conditions of the service before using it. Continue enjoying the communication advantages that Movistar has to offer you!