If you are a Lowi customer, it is important that you know what type of contract you have with them to make the most of your benefits. How do I know what contract I have with Lowi? It is a common question among users who want to be aware of the details of their service. Fortunately, finding out is pretty simple. Lowi offers different contract options, from mobile data rates to landline plans, and each has its own conditions and benefits. In this article, we will guide you through the steps to easily identify the type of contract you have with Lowi, so you are informed about the details of your service.

– Step by step -- How do I know what contract I have with Lowi?

• How do I know what contract I have with Lowi?

1. Access the Lowi website: To get started, open your web browser and visit the official Lowi site.

2. Log in to your account: Once on the website, enter your login details to access your personal account.

3. Navigate to the contracts section: Once inside your account, search and select the section that refers to your contracts or contracted services.

4. Review contract details: Next, search for the contract or service in question and click on it to see its specific details.

5. Identify the characteristics and conditions of the contract: Within the contract information, you can find details such as duration, rates, limits and specific conditions.

6. Contact customer service if you have questions: If you are having difficulty identifying or understanding the details of your contract, please do not hesitate to contact Lowi customer service for additional assistance.

FAQ

1. How can I know what contract I have with Lowi?

1. Access your customer area on the Lowi website.
2. Select the option “My line” or “My products”.
3. You will find detailed information about your current contract.
4. You can also call customer service to request this information.

2. Where can I find the details of my contract with Lowi?

1. Log in to your Lowi account on the website.
2. Click on the “Contract” or “My Account” tab.
3. You will see all the details of your current contract, including the contracted services and conditions.

3. Does Lowi send me a physical contract when contracting its services?

1. Normally, Lowi sends an email with the details of your contract when you contract their services.
2. In some cases, you may also receive a physical copy of the contract by mail.
3. If you have not received this information, you can download a copy of the contract from your customer area on the Lowi website.

4. What are the steps to review my contract with Lowi?

1. Access your Lowi account on the website or mobile app.
2. Look for the “Contract” or “My Products” section.
3. Take a look at the details of your current contract and verify the contracted conditions and services.

5. How can I know if I have a permanent contract with Lowi?

1. Log in to your customer area on the Lowi website.
2. Look for the “Contract” or “Conditions” section to find information about permanence.
3. You can also contact customer service to consult this detail.

6. Is it possible to change my contract with Lowi to another plan?

1. Access your customer area on the Lowi website or app.
2. Review the plan change options in the “Contract” or “Change plan” section.
3. You can select the new plan you want and confirm the change by following the on-screen instructions.

7. How long do I have to wait to find out the details of my contract with Lowi?

1. Typically, contract details are available immediately after engaging Lowi's services.
2. If you have any questions, you can contact customer service to get this information immediately.

8. How can I know if my contract with Lowi includes any type of promotion?

1. Access your Lowi account on the website or mobile app.
2. Look in the “Contract” or “My Products” section to find the details of your current contract.
3. Check if there are any active promotions in your contract, such as discounts or additional benefits.

9. Is it possible to cancel my contract with Lowi before the expiration date?

1. Check the conditions of permanence in your contract with Lowi.
2. In some cases, it is possible to cancel the contract before the expiration date, but you may be subject to penalties.
3. Contact customer service for details and available options.

10. Can I get a printed copy of my contract with Lowi?

1. Access your customer area on the Lowi website.
2. Look for the option to download the contract in PDF format.
3. You can print this copy to have it in physical format if you need it.

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