If you have ever found yourself in an uncomfortable situation with a DiDi driver, know how to block a driver in DiDi can be of great help. Whether the driver is driving recklessly or making you feel unsafe, it's important to know that you have the option to take steps to protect yourself. Below, we'll explain step by step how to block a driver. driver in the DiDi application so that you can travel with peace of mind and safety.

– Step by step -- How to​ block a driver in‌ DiDi?

• How to block a driver ⁢in ⁤DiDi?
• Step 1: Open the DiDi app on your mobile device.
• Step 2: Select your current trip in the “Trips” section at the bottom of the main screen.
• Step 3: At the top right, tap the “Help” icon with a question mark.
• Step 4: Select the “Driver problems” option in the help menu.
• Step 5: ‌ Choose the reason ‌ why you want to block the ‌ driver, ⁤ such as inappropriate behavior ‌ or reckless driving.

FAQ

How to block a driver in DiDi?

You can block a driver ‌in ⁤DiDi by following these steps:

1. Open the DiDi app on your phone.
2. Select the trip on which you had problems with the driver.
3. Tap the “Help” option on the trip screen.
4. Choose the “Driver problems” option.
5. Complete the form with the details of the incident and the reason why you want to block the driver.
6. Submit the form‌ and the DiDi support team will handle your request.

How to report bad behavior⁢of a driver⁢in DiDi?

If you need to report driver misconduct on DiDi, follow these steps:

1. Open the DiDi app on your phone.
2. Select ‌the trip on which the⁢ misconduct occurred.
3. Tap the “Help” option on the trip screen.
4. Choose the “Report‌ driver misconduct⁢” option.
5. Describe the situation in detail⁢ and provide any evidence you have, such as ⁤screenshots⁣ or‍ photographs.
6. Submit the report and the DiDi support team will investigate the incident.

What happens after blocking a driver on DiDi?

After blocking a driver in DiDi, the following actions may occur:

1. The DiDi support team will review your request and conduct an internal investigation.
2. If the driver's ⁢misbehavior is confirmed, they may take ‌disciplinary measures, such as suspending or removing the driver from⁤ the⁢ platform.
3. You will receive notification⁢ about the outcome of the investigation and actions taken regarding ⁤your driver blocking.

Can I block a driver during a DiDi trip?

It is not possible to block a driver during a DiDi trip.

How can I rate a driver on DiDi?

To qualify a driver on DiDi, follow these steps:

1. After completing your trip, you will receive a notification to rate the driver.
2. Choose the rating you want to give the driver, along with any additional comments you want to leave.
3. Submit your rating and comment.

What should I do if a DiDi driver does not follow the indicated route?

If a DiDi driver does not follow the indicated route, you can take the following actions:

1. Communicate your concern to the driver and ask him to follow the correct route.
2. If the problem persists, you can report the situation through the “Help” option in the DiDi app.
3. Complete the form⁤ with‍ the details of the ⁤incident and submit it for⁣ the DiDi support team to investigate the case.

How many times can I ⁢block⁤ a driver on DiDi?

There is no specific limit to how many times you can block a driver in DiDi.

Does DiDi notify the driver when you block it?

DiDi does not notify the driver when you block it.

Can I unblock a driver in DiDi?

It is not possible to unlock a driver in DiDi once you lock it.

What happens if I block a driver by mistake on DiDi?

If you ‌block a driver⁢ by mistake on DiDi, ⁣contact⁢ the ⁤DiDi support team as soon as possible to⁣ clarify the situation.

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