How to enable call monitoring (administrator) in BlueJeans?


Networks & Connectivity
2023-10-31T10:18:46+00:00

How to Enable Administrator Call Monitoring in Bluejeans

How to enable call monitoring (administrator) in BlueJeans?

In this article, we will explain how to enable call monitoring (admin) in BlueJeans. BlueJeans is a video conferencing platform that allows you to communicate efficiently with your colleagues or clients anytime, anywhere. With the call monitoring feature, administrators can monitor conversations in real time, ensuring that a productive and safe work environment is maintained. So if you are an administrator and want to have control over the calls on BlueJeans, read on to learn how to activate this feature and benefit from its benefits.

Step by step -- How to enable call monitoring (administrator) in BlueJeans?

  • How to enable call monitoring (administrator) in BlueJeans?
  • Log in to your BlueJeans administrator account.
  • Once inside, navigate to the “Settings” or “Settings” section.
  • In the settings section, look for the “Calls” option and click on it.
  • Next, look for the “Call monitoring” option.
  • Enable call monitoring by checking the corresponding box.
  • Save the changes made.
  • Ready! Call monitoring will now be enabled for administrators in BlueJeans.

FAQ

How to enable call monitoring (administrator) in BlueJeans?

BlueJeans is an online communication platform that allows hold meetings virtual and conferences. If you're an administrator on BlueJeans, here's how to enable call monitoring:

1. Sign in to your administrator account in BlueJeans.
2. Go to the “Administration” tab in the top menu bar.
3. Select “User Management” from the drop-down menu.
4. Click the name of the user for whom you want to enable call monitoring.
5. On the user details page, scroll down to “Account Settings”.
6. Activate the “Allow call monitoring” option by checking the corresponding box.
7. Click "Save" to apply the changes.
Ready! You now have call monitoring enabled for that specific user in BlueJeans.

How to access monitored calls in BlueJeans?

Once you've enabled call monitoring for a user in BlueJeans, here's how to access those monitored calls:

1. Sign in to your administrator account in BlueJeans.
2. Go to the “Reports” tab in the top menu bar.
3. Select “Supervised Calls” from the drop-down menu.
4. You will see a list of all monitored calls in BlueJeans.
Now you can access all monitored calls from that section and manage them according to your needs in BlueJeans!

How can I record monitored calls in BlueJeans?

If you want to record monitored calls in BlueJeans, follow these steps:

1. Sign in to your administrator account in BlueJeans.
2. Go to the “Settings” tab in the top menu bar.
3. Select “Site Settings” from the drop-down menu.
4. Scroll down and find the “Recording” section.
5. Activate the “Enable automatic recording of supervised meetings” option by checking the corresponding box.
6. Click "Save" to apply the changes.
Now all monitored calls on BlueJeans will be automatically recorded!

How can I share screen during a call in BlueJeans?

If you want to share your screen during a call in BlueJeans, follow these simple steps:

1. Start the call in BlueJeans.
2. Look for the “Screen Sharing” option in the toolbar less during the call.
3. Click on “Share screen”.
4. Select the screen or app you want to share.
5. Click “Start Sharing.”
Now you can share your screen during the call in BlueJeans and collaborate together! efficient way!

How can I schedule a meeting in BlueJeans?

Scheduling a meeting in BlueJeans is very simple. Here are the steps to do it:

1. Sign in to your BlueJeans account.
2. Click the “Schedule Meeting” button on the main page.
3. Fill in the meeting details such as title, date and time, and duration.
4. You can select whether you want to allow attendees to join before you or without you.
5. You can also add guests to the meeting by entering their email addresses.
6. If you want, you can enable additional options, such as breakout rooms or automatic subtitles.
7. Click “Schedule Meeting” to finish.
The meeting has been successfully scheduled in BlueJeans and you will be able to share it with participants!

How can I invite people to a meeting in BlueJeans?

Inviting people to a meeting in BlueJeans is easy. Here are the steps you must follow:

1. Sign in to your BlueJeans account.
2. Go to the meeting you want to invite people to.
3. On the meeting details page, click the “Invite” or “Send Invitation” button.
4. Enter the email addresses of the people you want to invite.
5. Customize the invitation message if you wish.
6. Click “Send” to send the invitation.
Invited people will receive an email with the meeting details and link on BlueJeans!

Can I use BlueJeans on my mobile device?

Yes, you can use BlueJeans on your mobile device. Here are the steps to do it:

1. Download the BlueJeans app from the app storefrom your device.
2. Click the app icon to open it after installation.
3. Sign in to your BlueJeans account.
4. You can join an existing meeting by entering the meeting ID or join via a link received.
5. You can also schedule or start a new meeting from the mobile app.
Now you can enjoy of all BlueJeans features on your mobile device wherever you are!

How many people can participate in a meeting in BlueJeans?

In BlueJeans, the number of people who can participate in a meeting varies depending on the plan you have. Here are the capabilities of each plan:

BlueJeans Standard Plan:
– Up to 50 participants.

BlueJeans Pro Plan:
– Up to 75 participants.

BlueJeans Enterprise Plan:
– Up to 100 participants.

BlueJeans Elite Plan:
– Up to 150 participants.

Please note that these limits may be subject to change based on updates and BlueJeans pricing plans.

How can I cancel a scheduled meeting in BlueJeans?

If you want to cancel a scheduled meeting in BlueJeans, follow these steps:

1. Sign in to your BlueJeans account.
2. Go to the “Scheduled Meetings” tab on the main page.
3. Find the meeting you want to cancel.
4. Click the meeting to access the details page.
5. Click the “Cancel meeting” or “Delete meeting” button.
6. Confirm the cancellation when prompted.
The scheduled meeting will be canceled and participants will receive a notification in BlueJeans!

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