If you have made a purchase on Aliexpress and need to make a return, you have come to the right place! How to Make a Return on Aliexpress It is a simple and quick process if you follow the appropriate steps. Don't worry if you have never made a return on this platform before, we will guide you through the entire process so you can return your product and receive a refund. Keep reading to discover how to make a return on Aliexpress easily and without complications.

– Step by step -- How to Make a Return on Aliexpress

• Login to your Aliexpress account. To make a return in AliExpress, you must first log in to your account.
• Go to “My Orders”. Once you have logged in, go to the “My Orders” section in your account. AliExpress.
• Select the order you want to return. Find the specific order for which you want to make the return within the list of your orders.
• Click “Open Dispute”. Within the order details, look for the option that says "Open dispute" and click on it to start the return process in AliExpress.
• Choose the reason for the return. You will be presented with a list of options to choose the reason for your return. Select the reason that best suits your situation.
• Provide the necessary evidence. It is important that you provide proof or evidence of your problem, either through photographs or a detailed description.
• Wait for the seller's response. Once you have submitted your return request, the seller will review your case and provide you with a response within a certain period of time.
• Send the item back (if necessary). If the seller approves your return and asks you to send the item back, be sure to follow the instructions provided and send it within the established time frame.
• Receive your refund or new item. Once the return process is completed, you will receive the appropriate refund or, depending on the agreement with the seller, you could receive a new item instead of a refund.

FAQ

How can I make a return on AliExpress?

1. Log in to your AliExpress account.
2. Go to the "My orders" section.
3. Select the order you wish to return.
4. Click “Open Dispute”.
5. Select the reason for the return and follow the instructions.

What is the deadline to make a return on AliExpress?

1. The deadline for making a return varies depending on the product and the seller.
2. Check each seller's return policies before making a purchase.
3. Some sellers offer a turnaround time of 15 days, while others may offer up to 60 days.

Can I return a product if I changed my mind?

1. Yes, you can return a product if you change your mind, as long as it is within the period established by the seller.
2. Check the seller's policies before returning.
3. You may have to pay return shipping costs.

How do I get a refund for a return on AliExpress?

1. Once the return has been approved, the seller will process the refund.
2. The refund will be made through the same payment method you used to make the purchase.
3. The time for the refund to be reflected varies depending on the payment method and the bank's processing.

What should I do if the seller rejects my return request?

1. If the seller rejects your return request, you can try to negotiate through the AliExpress dispute center.
2. Provide solid, detailed evidence to support your return request.
3. If you do not reach an agreement with the seller, AliExpress can intervene and make a final decision.

Can I return a product if it is damaged or defective?

1. Yes, you can return a product if it is damaged or defective, within the period established by the seller.
2. Take photographs of the damaged or defective product as evidence before beginning the return process.
3. You must follow the same steps as for any other return through the AliExpress dispute center.

Is it possible to return a product if it was not what you expected?

1. Yes, it is possible to return a product if it was not what you expected, as long as it is within the period established by the seller.
2. Be sure to select the appropriate reason when opening the dispute and provide specific details about why the product did not meet your expectations.
3. The seller will review your request and may offer you a refund or alternative arrangement.

What should I do if I don't receive a refund after a return?

1. If you don't receive a refund after a return, first check the estimated refund processing time.
2. Please contact the seller for information on the refund status.
3. If you do not get a satisfactory answer, you can contact AliExpress support for further assistance.

Can I return a product if I change my mind after receiving it?

1. Yes, you can return a product if you change your mind after receiving it, within the period established by the seller.
2. Check the seller's return policies before starting the return process.
3. Make sure the product is in the same condition in which you received it and follow the steps to open a dispute on AliExpress.

Is it possible to return a product if I have already used it?

1. Some sellers may allow returns on used products, depending on each seller's individual policies.
2. Check the seller's return conditions before starting the return process.
3. If the seller does not accept returns on used products, you may not be able to return them after you have used them.

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