How to transfer calls in bluejeans?


Networks & Connectivity
2023-12-23T03:21:15+00:00

How to Transfer Calls in Bluejeans

How to transfer calls in bluejeans?

You want to learn how to transfer calls on BlueJeans? If you're in a video conference and need to transfer a call to another participant, don't worry! Transferring calls on BlueJeans is quick and easy. You just need to follow a few simple steps to connect the caller with the right person. In this article, we will show you step by step how to perform this function in BlueJeans, so you can manage your calls efficiently and without complications. Next, we will explain how to do it.

– Step by step -- How to transfer calls in bluejeans?

  • Open the BlueJeans app on your device.
  • Sign in to your BlueJeans account if you haven't already.
  • Click on the “Calls” icon at the bottom of the screen.
  • Select the call you want to transfer from the recent calls list.
  • Click the “More options” icon (three dots) next to the selected call.
  • Choose “Transfer Call” from the drop-down menu that appears.
  • Enter the name or extension of the recipient to whom you want to transfer the call.
  • Select the recipient's name from the list that appears.
  • Click “Transfer” to complete the call transfer.

FAQ

Frequently asked questions about how to transfer calls in BlueJeans

1. How do I start a call in BlueJeans?

  1. Open the BlueJeans app on your device.
  2. Select the “Start meeting” option.
  3. Invite participants to join the call.

2. How do I add participants to an ongoing call in BlueJeans?

  1. During the call, find and select the “Manage Participants” option.
  2. Click “Invite” and choose how you want to invite participants.
  3. Enter the participant's contact information and send the invitation.

3. How do I transfer a call in BlueJeans to another participant?

  1. In the current call, find and select the “Manage participants” option.
  2. Find the list of participants and click the one you want to transfer the call to.
  3. Select the “Transfer call” option and confirm the transfer.

4. Can I transfer a call on BlueJeans from my mobile?

  1. Look for the options or settings button during the current call.
  2. Select the "Transfer call" option among the available functions.
  3. Choose the participant you want to transfer the call to and confirm the transfer.

5. What is the fastest way to transfer a call on BlueJeans?

  1. Find and select the “Manage Participants” icon on the call screen.
  2. Click the name of the participant you want to transfer the call to.
  3. Choose the “Transfer call” option and confirm the transfer.

6. Is it possible to transfer a call in BlueJeans to a conference room?

  1. Look for the “Manage Participants” option during the current call.
  2. Select the option to view available conference rooms.
  3. Click the room you want to transfer the call to and confirm the transfer.

7. Can I transfer a call on BlueJeans if I am the host?

  1. As the host of the call, find and select the “Manage Participants” option.
  2. Find the name of the participant you want to transfer the call to.
  3. Click “Transfer Call” and confirm the transfer.

8. How do I transfer a call in BlueJeans if I'm in presentation mode?

  1. Exit the presentation view and look for the “Manage Participants” option.
  2. Select the participant you want to transfer the call to.
  3. Click “Transfer Call” and confirm the transfer.

9. What should I do if I want to transfer a call on BlueJeans but I am not the host?

  1. Ask the host to allow you to transfer the call.
  2. Once authorization is obtained, search and select the “Manage participants” option.
  3. Click the participant you want to transfer the call to and confirm the transfer.

10. How do I know if the call transfer in BlueJeans was successful?

  1. Verify that the call has been transferred to the selected participant.
  2. Check that the participant is now active on the call.
  3. Make sure there are no connection interruptions after the transfer.

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