How to enable call monitoring (administrator) in Zoom? In today's virtual environment, Zoom's video conferencing platform has become an essential tool for meetings, classes, and more. However, as an administrator you may want the ability to monitor calls made in your organization. Fortunately, Zoom offers a feature to enable this option, making it easier to track and control communications. Next, we will explain Step by Step How to activate call monitoring as an administrator in Zoom, so you can be aware of all the conversations taking place in your organization.

Step by step -- How to enable call monitoring (admin) in Zoom?

• How to enable call monitoring (administrator) in Zoom?
• Step 1: Open your Zoom account at your web browser.
• Step 2: Sign in as an administrator on the home page.
• Step 3: Click the “Settings” tab in the left menu.
• Step 4: Scroll down until you find the “Meeting Settings” section and click “Meeting Settings.”
• Step 5: Scroll down until you find the “Enable call monitoring” option and make sure it is activated.
• Step 6: If the option is disabled, click the switch to activate it.
• Step 7: Be sure to click “Save” to save the changes you made.
• Step 8: Now, as an account administrator, you will have the ability to monitor the Zoom calls.

FAQ

1. What is call monitoring in Zoom?

1. Monitoring calls on Zoom is a feature that allows administrators to monitor and supervise calls made on the platform.

2. How can I enable call monitoring in Zoom?

1. Open the Zoom app on your computer or mobile device.
2. Log in to your administrator account.
3. Click on “Settings” in the left side menu.
4. Select “Administrator Settings.”
5. Scroll down until you find the “Call Monitoring” option.
6. Select the check box to enable call monitoring.
7. Click "Save" to apply the changes.

3. What are the benefits of enabling call monitoring in Zoom?

1. Allows administrators monitor and ensure security of calls made on the platform.
2. Provides a greater transparency in communications within the organization.
3. It helps to prevent abuse or misuse platform.

4.Can I enable call monitoring in Zoom on a free account?

1. No, the function of call monitoring on Zoom is only available for accounts business license.

5. What can I do as an administrator with call monitoring in Zoom?

1. You can see in real time the calls that are taking place on the platform.
2. You have the ability to record and archive calls for future references.
3. You can access tools reports and analysis to evaluate the performance and effectiveness of calls.

6. How can I access recordings of monitored calls on Zoom?

1. Sign in to your Zoom account as administrator.
2. Click on “Recordings” in the left side menu.
3. Select the monitored call you want to play.
4. Click on the link to play the call recording.

7. Can I enable call monitoring only for certain users on Zoom?

1. If you can customize settings of call monitoring to enable it only for certain users or groups.

8. Can I enable call monitoring on mobile devices?

1. Yes, call monitoring can also be enabled on the aplicación móvil by Zoom.
2. Follow the same steps mentioned above to enable call monitoring on your mobile device.

9. Is call monitoring visible to call participants in Zoom?

1. No, call monitoring is a feature visible only to administrators and does not affect the experience of call participants.

10. How can I ensure that call monitoring is enabled correctly in Zoom?

1. After you have enabled call monitoring, check the settings in the “Administrator Settings” section to make sure it is activated.
2. makes a test call and check if administrators can see and monitor the call correctly.

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