If you have decided to change companies or have ended your contract with Pepephone, it is important that you return the router that they have provided to you. How to return Pepephone router? is a common question among users who are in this situation. Returning the router is simple and here we will explain step by step how to do it. Be sure to follow these instructions to avoid additional charges for not returning your device. Pepephone offers several options to return the router, so choose the one that best suits your needs and start the process as soon as possible.

– Step by step -- How to return Pepephone router?

• Package the router: Before returning the Pepephone router, be sure to package it securely to avoid damage during transportation.
• Request pickup: Contact Pepephone customer service to schedule pickup of the router. You can request that a courier be sent to your home to collect the device.
• Complete the return form: You may need to complete a returns form providing the necessary information, such as your customer number and the reason for the return.
• Label the package: Be sure to place the shipping label provided by Pepephone on the package so that the courier can easily identify it.
• Deliver the package to the courier: When the courier arrives at your home, give him the package with the Pepephone router and make sure to get a collection receipt for your registration.

How to return Pepephone router?

FAQ

1. Where can I return the Pepephone router?

1. You can return the Pepephone router to any postal store.
2. Package the router securely.
3. Go to the nearest Post Office.
4. Deliver the package and request proof of shipping.

2. What is the process to return the Pepephone router?

1. Package the router securely.
2. Go to a postal store.
3. Fill out the return form.
4. Deliver the package and request proof of shipping.

3. Can I return the Pepephone router by mail?

1. Yes, you can return the Pepephone router by mail.
2. Package the router securely.
3. Visit the courier company's website.
4. Follow the instructions to generate a shipping label.

4. How to get the shipping label to return the Pepephone router?

1. Visit the courier company's website.
2. Enter shipping and pickup details.
3. Pay for shipping and download the label.
4. Print the label and stick it on the package.

5. How long do I have to return the Pepephone router?

1. You have 15 business days to return the Pepephone router.
2. The period begins from the date of receipt of the router.
3. Make sure you return it on time to avoid extra charges.

6. What should I include when returning the Pepephone router?

1. Includes the router in its original packaging, along with all accessories.
2. Don't forget to include the power cable and any other components received.
3. Make sure you package everything securely to avoid damage during shipping.

7. Is there a charge to return the Pepephone router?

1. No, there is no charge to return the Pepephone router.
2. The return process is free for customers.
3. Make sure you follow the instructions to avoid additional charges.

8. What should I do if the Pepephone router is damaged when returning it?

1. Contact Pepephone customer service immediately.
2. Provide details about the damage and return process.
3. Follow the instructions provided by the customer support team.

9. Can I return the Pepephone router if I have already canceled my contract?

1. Yes, you can return the Pepephone router even if you have already canceled your contract.
2. Follow the same return process that applies to active customers.
3. Make sure you return the router within the established period.

10. Can I return the Pepephone router if my address changes?

1. Yes, you can return the Pepephone router from your new address.
2. Package the router securely.
3. Go to the Post Office closest to your new location.
4. Deliver the package and request proof of shipping.

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