How to enable call monitoring (manager) in lifesize?
If you are a Lifesize administrator, it is important that you know how to enable call monitoring to ensure secure and efficient communication in your organization. How to enable call monitoring (admin) in Lifesize? You will be able to learn step by step how to configure this function on the Lifesize platform. Call monitoring allows you to monitor conversations to ensure they are being conducted in accordance with company policies and to provide real-time support to your users. Keep reading to discover how to carry out this configuration quickly and easily.
– Step by step -- How to enable call monitoring (administrator) in lifesize?
- Step 1: Sign in to your Lifesize administrator account.
- Step 2: Once in your account, click on “Settings” in the navigation menu.
- Step 3: In the settings menu, select “Security” and then “Call Monitoring.”
- Step 4: Here you can enable call monitoring by checking the corresponding box.
- Step 5: You can also configure who will have access to call monitoring by selecting specific users or groups.
- Step 6: Once you have made the desired settings, be sure to click “Save Changes” to apply the settings.
FAQ
FAQ: How to Enable Call Monitoring in Lifesize
How to access administrator settings in Lifesize?
1. Sign in to your Lifesize account.
2. Click on your profile in the top right corner.
3. Select “Account Settings”.
4. Click “Administration”.
5. Enter your password to access administrator settings.
How to enable call monitoring in Lifesize?
1. Go to the “Administration” section in your account settings.
2. Select “Call Monitoring” in the side menu.
3. Click “Enable call monitoring”.
4. Confirm the action to apply the changes.
5. Call monitoring will be enabled for the administrator.
How to disable call monitoring in Lifesize?
1. Access your account's administrator settings.
2. Go to the “Call Monitoring” section.
3. Click on “Disable Call Monitoring”.
4. Confirm the action to disable monitoring.
5. Call monitoring will be disabled for the administrator.
What features can I use when monitoring calls on Lifesize?
1. Escuchar calls in real time.
2. VIEW the shared screen during the call.
3. Record the call to review later.
4. Get involved on the call if necessary.
5 VIEW monitored call statistics.
What is the advantage of enabling call monitoring in Lifesize?
1. Training: Allows administrators to monitor and teach users in real time.
2. quality control: Facilitates the evaluation of call quality and user interaction.
3. Security: Allows you to detect and act quickly in problematic situations during calls.
4. Service improvement: Helps identify areas for improvement in communication and use of the platform.
5Historical record: Allows you to review and analyze past calls for feedback and follow-up.
Can supervised users know that they are being monitored in Lifesize?
1. No, supervised users will not be notified that they are being monitored during the call.
2. It is important to use this feature ethically and in compliance with privacy policies.
3Call monitoring should be used for the purpose of improvement and training.
How to ensure user privacy when enabling call monitoring in Lifesize?
1. Adequately inform users about the possibility of monitoring calls in the work environment.
2. Establish clear policies for the use and management of call monitoring to protect privacy.
3. Limit access to the monitoring feature to authorized administrators only.
4. Ensure compliance with current privacy and data protection regulations.
5. Protect recording and access to monitored calls securely and confidentially.
Is there any additional cost to enable call monitoring in Lifesize?
1. Call monitoring feature is included in certain Lifesize plans at no additional cost.
2. Please check your subscription plan details to confirm the availability of this feature.
3. If available, you can enable call monitoring according to the characteristics of your plan.
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