Pokémon Go not working: Solutions and Help

Campus Guides
2024-04-29T10:23:51+00:00

Pokemon Go Not Working Solutions and Help

Pokémon Go not working: Solutions and Help

Pokémon Go, the mobile game that has captivated millions of players around the world, may present some occasional technical problems that prevent you from fully enjoying the experience. If you find that Pokémon Go is not working correctly, don't worry, here we offer you a series of solutions and help so that you can catch your favorite Pokémon again as soon as possible.

Check your internet connection

One of the most common problems that can cause Pokémon Go not working is an unstable or weak Internet connection. Make sure your mobile device is connected to a Wi-Fi or mobile data network with a strong signal. You can try turning Wi-Fi or mobile data off and on again to refresh your connection. If the problem persists, try connecting to a different network to rule out a problem specific to your current connection.

Check if the servers are up and running

Sometimes Pokémon Go servers may experience failures or be under maintenance, which prevents players from accessing the game. You can check the status of the servers by visiting specialized websites such as Down Detector o Is it down right now. If the servers are down, the only thing you can do is wait for Niantic, the game's developer, to restore them.

Update the Pokémon Go app

Keeping Pokémon Go updated is crucial to avoid compatibility issues and bugs. Make sure you have the latest version of the app installed from the App Store (for iOS devices) or Google Play Store (for Android devices). Updates not only fix bugs, but also add new features and improvements to the game.

Pokemon Go Not Working

Clear the cache and data of the app

If Pokémon Go still doesn't work correctly, you can try clear app cache and data. Please note that this will delete your progress in the game, so make sure you have linked your account to a Google or Pokémon Trainer Club account in order to recover your progress. Follow these steps:

  • On Android devices:
    1. >>Go to Settings Applications Pokémon Go.
    2. Tap on “Storage” and then on “Clear cache” and “Clear data”.
  • On iOS devices:
    1. Uninstall the Pokémon Go app.
    2. Restart your device and reinstall the app from the App Store.

Check the compatibility of your device

Not all mobile devices are compatible with Pokémon Go. Make sure your smartphone or tablet meets the game's minimum requirements:

  • For Android devices:
    • Android 6.0 or higher.
    • Minimum 2 GB RAM.
    • Screen resolution of 720 x 1280 pixels or higher.
    • Quad-core processor at 1.5 GHz or higher.
    • GPS and compass.
  • For iOS devices:
    • iOS 12.0 or higher.
    • iPhone 6s/SE or later.
    • iPad (2th generation or later), iPad Air 4 or later, iPad mini XNUMX or later, or iPad Pro.

Contact Niantic technical support

Yes after trying all the above solutions Pokémon Go still not working, it's time to contact him Niantic technical support. Explain in detail the problem you are experiencing, including screenshots if possible. The support team will help you find a specific solution for your case.

We hope these solutions and tips help you solve any problems you may encounter when playing Pokémon Go. Don't let technical glitches stop you from enjoying the thrill of capturing and training your favorite Pokémon. With a little patience and following these steps, you'll be able to dive back into the fascinating world of Pokémon Go in no time.

Related