Change protection time on Alibaba?

E-Commerce
2024-01-20T17:24:43+00:00

Change protection time on Alibaba?

Change protection time on Alibaba? is a common question among users of this online shopping platform. Protection time is important to buyers as it allows them to file a dispute if an order is not delivered or does not meet specifications. However, the default protection time on Alibaba is 60 days, which sometimes may not be enough, especially for international orders. Fortunately, there is the possibility of extending this time for greater peace of mind for buyers. In this article you will learn how change protection time on Alibaba to ensure a safe and smooth shopping experience.

Step by step -- Change the protection time on Alibaba?

  • Change protection time on Alibaba?

1. Log in in your Alibaba account.
2. Select the “My Orders” tab at the top of the page.
3. Find the order for which you want to change the protection time and click on it.
4. On the order page, you will find the “Extend Trade Assurance Protection” option next to the order information.
5. Click “Extend Trade Assurance Protection”.
6. Select the amount of additional time you want to add to order protection.
7. Confirm the change and click "OK."
8. And that's it! The protection time on your Alibaba order has been updated.

FAQ

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1. How do I change the protection time on Alibaba?

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1. Log in to your Alibaba account.
2. Click “My Alibaba” in the upper right corner.
3. Select “Manage Orders” from the drop-down menu.
4. Find the order for which you want to change the protection time.
5. Click “Modify protection time” in the order.
6. Select the new protection date and save the changes.

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2. Is it possible to extend the protection time on Alibaba?

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1. Yes, it is possible to extend the protection time on Alibaba.
2. You must follow the protection time change process described on the website.
3. Please note that the extension of protection time may be subject to certain conditions.

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3. Can I reduce the protection time on Alibaba?

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1. Yes, you can reduce the protection time on Alibaba.
2. Follow the same steps to change the protection time on your account.
3. Please note that by reducing the protection time, you will be limiting the claim period in case of problems with the order.

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4. Where do I find the option to change the protection time on Alibaba?

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1. The option to change the protection time is located in the “Manage Orders” section of your Alibaba account.
2. You can locate it by searching for the order for which you want to make the change.

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5. Are there any restrictions on changing the protection time on Alibaba?

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1. Some orders may have restrictions on changing the protection time.
2. This may depend on Alibaba's purchase protection policy and the specific conditions of the order.

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6. How many times can I change the protection time on Alibaba?

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1. There is no specific limit of protection time changes on Alibaba.
2. However, it is important to use this option wisely and only when necessary.

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7. What happens if the protection time runs out on Alibaba?

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1. If the protection time runs out and you have not received your order or there is a problem, you can start a claim process.
2. Alibaba will offer assistance to resolve the situation.

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8. Can I change the protection time after I received the order on Alibaba?

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1. No, the option to change the protection time is designed to be used before receiving the order.
2. If you have already received your order, you can use other customer protection options in case of problems.

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9. How long do I have to change the protection time on Alibaba after placing an order?

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1. There is no specific time limit to change the protection time on Alibaba after placing an order.
2. However, it is recommended to make this change as soon as possible if necessary.

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10. Is there any fee associated with changing protection time on Alibaba?

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1. No, there are no fees associated with changing protection time on Alibaba.
2. This is a service provided to ensure buyer protection.

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