How to Manage Phone Users in Webex?


Networks & Connectivity
2024-01-09T21:31:02+00:00

How to Manage Phone Users in Webex

How to Manage Phone Users in Webex?

Are you looking for ways to Efficiently manage phone users in Webex? In this article, we'll explore some practical tools and tips to help you stay in control and organized of your phone users on the Webex platform. Whether you need to add new users, monitor phone usage, or make settings changes, we'll provide you with the basic steps to streamline the process and optimize your Webex experience. So if you want to effectively manage phone users and devices in Webex, read on to get some useful tips.

– Step by step -- How to Manage Phone Users in Webex?

  • Sign in to the Webex administration page. To start managing phone users in Webex, you must first sign in to the Webex administration page with your administrator credentials.
  • Navigate to the Users tab. Once you're logged in, navigate to the Users tab on the admin page. This tab will allow you to view and manage all phone users in your Webex account.
  • Select the user you want to manage. Once in the Users tab, select the specific user you want to manage. This will take you to the user's details page, where you can make changes to their phone settings.
  • Edit the user's phone settings. On the user details page, you will find the option to edit their phone settings. Here you can add or delete phone numbers, assign extensions, and make other settings related to the user's phone.
  • Save the changes. Once you have made the necessary modifications, be sure to save the changes so that they apply to the user's account.

FAQ

FAQ: How to Manage Phone Users in Webex?

1. How can I add a phone user in Webex?

1. Sign in to your Webex account.
2. Click “Users” in the left menu.
3. Click “Add User” and select the “Phone User” option.
4. Fill out the required information and click “Save.”

2. How can I delete a phone user in Webex?

1. Sign in to your Webex account.
2. Navigate to the “Users” section in the menu.
3. Select the user you want to delete.
4. Click on "Delete user" and confirm the action.

3. How can I assign a phone to a user in Webex?

1. Sign in to your Webex account.
2. Go to the “Devices” section in the menu.
3. Select the phone you want to assign.
4. Click “Assign to User” and choose the corresponding user.

4. How can I unassign a user's phone in Webex?

1. Sign in to your Webex account.
2. Navigate to the “Devices” section in the menu.
3. Select the phone you want to unassign.
4. Click on “Assign user” and confirm the action.

5. How can I edit a phone user's information in Webex?

1. Sign in to your Webex account.
2. Click “Users” in the left menu.
3. Select the user whose information you want to edit.
4. Click "Edit User" and modify the necessary information.
5. Save the changes made.

6. How can I see the list of phone users in Webex?

1. Sign in to your Webex account.
2. Go to the “Users” section in the menu.
3. Select the “Phone Users” option to see the full list.

7. How can I set permissions for phone users in Webex?

1. Sign in to your Webex account.
2. Navigate to the “Roles and Permissions” section in the menu.
3. Select the role you want to modify and click "Edit."
4. Assign necessary permissions to phone users.
5. Save the changes made.

8. How can I reset a phone user's password in Webex?

1. Sign in to your Webex account.
2. Navigate to the “Users” section in the menu.
3. Select the user whose password you want to reset.
4. Click “Reset Password” and follow the instructions.

9. How can I view a phone user's call history in Webex?

1. Sign in to your Webex account.
2. Go to the “Users” section in the menu.
3. Select the user whose call history you want to view.
4. Click on “Call History” to access the information.

10. How can I create phone user groups in Webex?

1. Sign in to your Webex account.
2. Go to the “Groups” section in the menu.
3. Click “Create Group” and select the “Phone Users” option.
4. Complete the required information and save the created group.

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