in the digital age In the modern world we live in, communication tools have become essential to maintain efficient collaboration in work teams. In this sense, Slack has become a reference platform by providing various functionalities for communication in real time, which go beyond sending text messages. One of these features is the possibility of make and receive calls. How can we take advantage of this feature?

In this article, you will learn How to make and receive calls on Slack?. This guide Step by Step will show you how to configure Slack to make and receive voice or video calls, allowing you to optimize communication in your team of work. Whether you use Slack for small team collaborations or large-scale online conferences, you'll learn how to handle calls effectively.

Initial setup for making calls in Slack

On Slack, send and receive calls it's as easy as send messages of text. By default, all calls in Slack are voice calls, but you can also start or join video calls. If the call is between two people, you also have the option to share your screen. To start, make sure your headphones and microphone are connected and working properly. Then, at the top right of the app, you will find a phone number to make a call. If you want to switch to a video call, simply click the camera icon in the top right corner from the screen Of the call. If you want to share your screen, choose the 'Share Screen' button.

Adjust your calling preferences>> is the next step to get the most out of Slack. You can change the input or output device, adjust the volume, and test your microphone and speakers. Go to Your preferences Tools Adjust your devices. From here, you can select the input device you prefer to use to speak during calls and the output device you prefer to use to listen to calls. Make sure you adjust the volume to a level that is comfortable for you. It's also wise to do a quick test of your microphone and speakers to make sure they're working properly before making or receiving a call. You can also set a hotkey to mute your microphone during calls.

How to make an individual or group call in Slack

If you want to make a one-on-one call in Slack, you must first make sure you are in the correct work area. Then, find and select the name of the contact you want to talk to in the left sidebar. Click the name and then click the phone icon in the top right. Make sure you have access to a microphone and, if necessary, a camera. When you're ready, simply click the green "Call" button. Your contact will receive a notification that you are trying to communicate.

For group calls, the process is slightly different. You have to have a Slack channel with all the members you want to call. At the top of the channel, click the phone icon. This will open a window that will allow you to initiate a call on the channel. When you're ready to get started, click the "Join Now" button. All channel members will receive a notification that the call has started. Remember that to make group calls, you must have the paid version of Slack, since the free version only allows individual calls.

Receiving calls in Slack: Detailed guide

For receive calls in Slack, you must first ensure that voice and video capabilities are enabled in the workspace. If they are not already enabled, workspace administrators can access workspace settings to enable calling options. To receive a call, you simply need to be online and have the Slack app open. When someone calls you, you'll see a pop-up window informing you who is calling you and giving you the option to answer or reject the call. If you choose to reply, you will be able to talk to your teammate via from your device.

Regarding call quality, it may vary depending on the Internet connection of each user and the quality of their microphone and speakers. It's important to remember that the quality of audio and video on Slack calls depends on these factors and not on the Slack app itself. Additionally, if you are ever in an area with a weak Internet connection, you can switch to an audio-only call to improve communication quality. By the way, on every call, Slack provides a transcript in real time to help you continue the conversation, which you can activate or desactivate as you need.

Recommendations for effective communication in Slack using calls

Before going into details, it is important to note that effective communication also requires a clear understanding of how to make and receive calls in Slack. First of all, to make a call, simply open the channel or direct conversation where you want to make it, then click on the phone icon in the upper right corner. Second, to receive a call, you will simply have to click “Join” when you are notified of an incoming call. Remember that you can choose to turn your camcorder on or off at any time during the conversation.

On the other hand, respect for others and efficiency in communication are also essential for effective interaction in Slack. We recommend that you respect the schedules of each member on the call and try to keep it as short and concise as possible. Clarity and brevity are vital when communicating in Slack. It is also important that you make sure that your environment is free of distractions and noises that could interrupt the call. Finally, it is also advisable to make use of the different features that Slack offers, such as the screen sharing option, to improve communication efficiency.

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