Difference between verbal communication and non-verbal communication
Introduction
Communication is a fundamental aspect in our lives, since it is the way in which we relate to others and transmit information. Within communication there are two main types: verbal communication and non-verbal communication. Next, we will see their differences.
Verbal communication
Verbal communication refers to communication that is carried out through words and spoken or written language. It is an explicit form of communication and is used in situations where precision and clarity in the message transmitted is required.
- Use words and spoken or written language
- It is explicit
- Requires precision and clarity in the message
Characteristics of verbal communication
- Allow feedback
- It is easier to understand and follow
- Can be documented and stored
Non-verbal communication
Non-verbal communication refers to that which is carried out through gestures, body postures, facial expressions, tone of voice, among other non-linguistic elements. It is an implicit form of communication and is used in situations where more emotional and subjective communication is required.
- Use gestures, body postures, facial expressions, tone of voice, etc.
- It is implicit
- Requires interpretation skills
Characteristics of nonverbal communication
- Express emotions and feelings
- Can be ambiguous and difficult to interpret
- It is more universal and does not depend on spoken language
Conclusions
In short, verbal and non-verbal communication are two different forms of communication, each with its own characteristics and advantages. Both are important and complementary for effective and complete communication.