If you have purchased a game on Steam that does not meet your expectations, don't worry, because there is a way to request a refund. One of the benefits of the platform is the possibility of⁤ How to Request a Steam Refund ⁤ if not‌ you are satisfied with a purchase. In this ⁤article we will guide you through the process step by step so that you know exactly what to do if you want to get your money back. Read on to discover how to make your refund request quickly and easily!

– Step by step -- How to Request a Steam Refund

• Visit the Steam website and sign in to your account.
• Navigate to the Support page and click‌ on⁢ “My Purchases”.
• Select the game or item for which⁤ you would like to request a refund.
• Click “I have a problem with this game” and choose “Request a refund”.
• Complete the refund form providing the reason for your request.
• Wait for confirmation by email that your request has been received.
• Once approved, you will receive the refund ⁢within⁢ a period ⁤of⁢ 7‍ business days.

FAQ

How to request a refund on Steam?

1. Open your browser and go to the Steam support page.
2. Sign in to your Steam account.
3. Select the game you want to request a refund.
4. Choose the “Request a refund” option and follow the instructions.
5. Wait for confirmation that your refund has been approved.

How long do I have to request a refund on Steam?

1. You have a deadline of 14 days after ⁤purchase ‍to request a refund.
2. The game must have less than 2 hours of playtime.
3. Refunds cannot be requested for‍ games that have been purchased⁢ in a special offer.

Can I receive a cash refund from Steam?

1. Refunds are processed through the same payment method used for the purchase.
2. Steam ‌does not offer cash refunds.
3. The money will be credited to your Steam account or your original payment method.

⁢ Can refunds be requested for gifted games on Steam?

1. Refunds for gifted games can only be issued to the original purchaser.
2. The refund cannot be transferred to the user who received the gift.
3. The original purchaser can request a refund within the deadlines set by Steam.

What happens if the game I purchased doesn't work on my computer?

1. If the ⁤game doesn't work ⁣on your⁢ computer, you can request a refund within the deadlines established by Steam.
2. You must follow the standard process to request a refund on Steam.
3. Steam will analyze each case individually before approving the refund.

Can I request a refund for a game I purchased more than 14 days ago?

1. Refunds cannot be requested ‍for games that have been purchased more than 14 days ago.
2. The game must have less than 2 hours of playtime.
3. Refunds cannot be requested ⁢for ‌games that⁣ have been purchased in ⁢a special ‌offer.

Can I cancel my refund request once I have submitted it?

1. Once you have⁣ submitted your refund request,⁢ you can't cancel it.
2. Steam will analyze your request and notify you if it has been approved or not.
3. If the ⁤request is⁢ approved, the ⁣refund⁤ will be processed in accordance with Steam's ‌policies.

What happens if I want to get a⁢refund‌ for a DLC I purchased?

1. Refunds for DLC (downloadable content) follow the same policies as refunds for games.
2. They must be requested within the deadline 14 days and the DLC must not‌ have been used⁤ for more⁣ than⁣ 2 hours.
3. Steam reserves the right to deny refunds for DLC in certain cases.

⁢ How can I ⁤check the status of my⁢ refund request on Steam?

1. Go to the Steam support page and sign in to your account.
2. Click “View refund request status” in the support menu.
3. You will be able to see if⁤ your ⁣request is pending, approved or ⁢rejected.

Can I request a refund for a game I purchased during a special sale?

1. Games purchased during a special offer They are not eligible for refund.
2. Steam establishes certain very limited exceptions to this rule.
3. It is important to read the ⁢terms and conditions ⁤of the special offer before purchasing.

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