How to make and receive calls in Microsoft TEAMS? If you are new to Microsoft Teams or simply want to learn how to get the most out of this communication tool, you are in the right place. In this article we will explain step by step how to make and receive calls through Microsoft Teams. With these simple steps, you will be ready to communicate effectively with your coworkers, clients or collaborators, no matter where they are. Read on to become a Teams calling expert!

– Step by step -- How to make and receive calls in Microsoft TEAMS?

• How to make and receive calls in Microsoft TEAMS?

1. Opens the Microsoft Teams app on your device.
2. In the navigation bar, Click on the “Calls” tab.
3. To make a call, Click the phone icon in the upper right corner of the window.
4. If you want to call a contact, Search for their name in the search bar and click “Call” next to their name.
5. To receive calls, Simply click the “Answer” button when you receive an incoming call.
6. To make calls to telephone numbers, Click “Call” and then enter the number you want to dial.

Remember that to make and receive calls in Microsoft Teams, you need to have a subscription that includes the calling service. Enjoy the convenience of making and receiving calls from the same app you use to collaborate as a team!

FAQ

How to make a call in Microsoft TEAMS?

1. Open the Microsoft TEAMS app on your computer or mobile device.
2. Click the “Calls” icon in the left sidebar.
3. Select the contact you want to call or enter the number on the numeric keypad.
4. Click the phone icon to make the call.

How to receive a call in Microsoft TEAMS?

1. When you receive a call, a notification will appear at the top of the screen.
2. Click the notification to answer the call.
3. If you are on a call or cannot answer at that moment, the “Reject” option will appear to send the call to voicemail.

How to make a conference call in Microsoft TEAMS?

1. Start a call with a contact.
2. When you're on the call, click the "Add Participants" icon at the top.
3. Select the contacts you want to add to the conference call.
4. Click “Add” to include them in the call.

How to use the numeric keypad during a call in Microsoft TEAMS?

1. During a call, select the “Show numeric keypad” option on the screen.
2. Enter numbers using the virtual keyboard that appears on the screen.
3. Press the buttons to perform actions such as entering access codes or extensions.

How to make an international call in Microsoft TEAMS?

1. In the contact search bar, enter the "+" sign followed by the country code and the number you want to call.
2. Click the phone icon to start the international call.
3. Verify that you have available balance for international calls in your Microsoft TEAMS account.

How to transfer a call in Microsoft TEAMS?

1. During a call, click the “More options” icon (three dots) at the top.
2. Select the “Transfer Call” option from the drop-down menu.
3. Enter the name or number of the contact you want to transfer the call to and select their profile.
4. Click “Transfer” to complete the action.

How to mute a call in Microsoft TEAMS?

1. During a call, click the “Microphone” icon to mute your audio.
2. The icon will turn red and a notification will appear to indicate that your audio is muted.
3. To unmute, click the “Microphone” icon again.

How to enable the camera during a call in Microsoft TEAMS?

1. During a call, click the “Camera” icon to activate your video.
2. Make sure you grant camera access permissions in your device settings.
3. To disable the camera, click the “Camera” icon again.

How to record a call in Microsoft TEAMS?

1. During a call, click the “More options” icon (three dots) at the top.
2. Select the “Start Recording” option from the drop-down menu.
3. A notification will appear to indicate that the call is being recorded.

How to use headphones during a call in Microsoft TEAMS?

1. Connect your headphones to the device you are using for the call (computer or mobile device).
2. Select headphones as the default audio device in the TEAMS app's audio settings.
3. During the call, verify that the audio is playing through the headphones.

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