How to divert Telmex calls
Do you want to keep your Telmex number active and continue receiving calls when you are away from home? Don't worry, How to divert Telmex calls It is easier than you think. With a few simple steps you can redirect calls from your landline to your cell phone or any other number you want. Below we'll explain how to set it up so you never miss an important call, no matter where you are.
– Step by step -- How to Forward Calls Telmex
- Access your Telmex account. Enter your username and password on the Telmex website or through the official mobile application.
- Go to the call settings section. Once inside your account, look for the call forwarding or call settings option.
- Select the option to forward calls. Within the call settings section, choose the option that allows you to forward incoming calls to another phone number.
- Enter the number to which you want to forward calls. Once you have selected the call forwarding option, enter the phone number to which you want the calls to be redirected.
- Confirm call forwarding. Verify that the number entered is correct and confirm the configuration so that calls begin to be forwarded to that number.
How to Forward Telmex Calls
FAQ
Frequently Asked Questions about “How to Forward Telmex Calls”
How to activate call forwarding in Telmex?
1. Dial **72 on your landline.
2. Listen to the dial tone and dial the number you want to forward calls to.
3. Wait for the detour to be confirmed.
How to deactivate call forwarding in Telmex?
1. Dial **73 on your landline.
2. Listen to the dial tone and wait for confirmation that the forwarding has been deactivated.
How to schedule a time for call forwarding in Telmex?
1. Dial **21 on your landline.
2. Select the time you want calls to be forwarded.
3. Dial the number to which you want to forward calls.
4. Wait for them to confirm the programming of the detour time.
How to know if calls are being forwarded in Telmex?
1. Dial **74 on your landline.
2. Listen for the dial tone and wait for confirmation if calls are being forwarded.
What to do if call forwarding does not work in Telmex?
1. Verify that you are dialing the correct code to activate forwarding (72) or deactivate it (73).
2. Make sure the number you are forwarding calls to is available and working.
3. If the problem persists, contact Telmex customer service for assistance.
Can I forward calls to a cell phone number in Telmex?
Yes, you can forward calls from your landline to a cell phone number by following the same steps to activate forwarding (**72) and selecting the cell phone number as the destination.
How much does the call forwarding service cost in Telmex?
The cost of the call forwarding service may vary depending on the telephone plan you have with Telmex. We recommend that you consult with customer service to obtain detailed information on the charges associated with call forwarding.
Can a third party activate or deactivate call forwarding on my Telmex landline?
No, the activation and deactivation of call forwarding on your Telmex landline must be carried out by the account holder or a person authorized by the account holder.
Does Telmex's call forwarding service affect call quality?
Call forwarding may slightly impact call quality, especially if the number to which calls are forwarded has a poor connection. However, in general, the impact on call quality is minimum.
What do I do if I want to forward calls to multiple numbers in Telmex?
To forward calls to multiple numbers on Telmex, you will need to program multiple forwarding schedules using the forwarding schedule programming code (**21) and selecting the corresponding numbers in each schedule.