Have you purchased a product on Shopee and need to return it? Don't worry, we explain how to do it! How to return a package in Shopee? Returning a package on this platform is easier than you think. Next, we will give you a step by step ⁢so that you can carry out the return process quickly and without complications.

– Step by step⁣ -- How to return a package in Shopee?

• How to return a package⁤ in Shopee?
• Step 1: Access the Shopee application on your mobile device.
• Step 2: Go to the “Me” section at the bottom right of the screen.
• Step ⁤3: Select “My Orders” and find the ‌order‍ you want to return.
• Step 4: Click on the order and choose the “Return or Replace Items” option.
• Step 5: Next, select the reason for the return and provide additional details if necessary.
• Step 6: After completing the return⁢ form, wait for a Shopee representative to contact you to arrange for the return of the package.

FAQ

1. How can I return a package on Shopee?

1. Open the Shopee app on your device.
2. Navigate to the ⁤ “My Profile” section and click on ⁢ “My Orders”.
3. Select the order you wish to return and click on “Return order”.
4. Choose the reason⁢ why you want to return the package and follow the instructions⁣ to complete the ‌return process.

2. What are the requirements⁤ to return a package on Shopee?

1. The ⁣product⁢ must⁤ be⁢ in its original condition, with all labels and packaging.
2. The package must not have been used or damaged in any way.
3. The return request must be made within the deadline established by Shopee.
4. It is important to save the return receipt for future reference.

3. Can I return a package on ‌Shopee if I changed my mind?

1. Yes, Shopee accepts returns for change of mind or customer regret, according to established return policies.
2. It is important to make the return request within the deadline established by Shopee and comply with the return requirements.

4. How long do I have to return a package on Shopee?

1. The deadline for returning a package on Shopee may vary depending on the seller's return policy and Shopee's return policies.
2. It is important to review the established deadlines when making the purchase and consult the specific deadlines for returning the product.

5.⁤ How can I track my return request on Shopee?

1. After requesting a return, you can track your request in the “My Orders” section of the Shopee app or on the website.
2. There you will be able to see the status of the request and any updates related to the return of your package.

6. How long does it take for a return to be processed on Shopee?

1. The processing time for a return on Shopee may vary depending on the seller and the way the return is made.
2. Shopee typically processes returns within 7 to 14 business days after we receive the returned product.

7. What is the process for returning a package if the product is defective or damaged?

1. Open the​ Shopee app and navigate⁤ to the “My Orders” section.
2. Select the order for the defective or damaged product and click “Return order”.
3. Choose the reason “Defective or damaged product” and follow the instructions to complete the return process.

8. Can I return a package on Shopee⁤ if the established deadline has passed?

1. In general, Shopee will not accept returns if the established return period has already passed.
2. It is important to make the return request within the deadline established by Shopee and comply with the return requirements.

9. What are the return options offered by Shopee?

1. Shopee offers different return options, which may include return at delivery points, return by mail or courier, among others.
2. It is important to review⁤ the return options available when making the return request​ in the Shopee app or ⁤website.

10. ⁤Can I cancel a return request on Shopee?

1. If your return request is still in process, you may be able to cancel it from the "My Orders" section in the Shopee app.
2. If it has already been accepted or processed, you need to contact Shopee customer service for assistance.

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