Managing answering machines in Webex is key to ensuring effective communication in your virtual meetings. With the function of Answering Machines With Webex, you can customize welcome messages, announcements, and more for your participants. In this article, we will show you step by step how to manage the answering machines on Webex so you can optimize your virtual meeting experience and keep your participants informed at all times.

Step by step -- How to Manage Automatic Answering Machines in Webex?

• How to Manage Answering Machines in Webex?

1. Sign in to your Webex account with your credentials.
2. Once inside the platform, click on your profile icon in the upper right corner of the screen.
3. Select the “Settings” option from the dropdown menu.
4. Scroll down until you find the “Answering Machine” section.
5. Click “Manage” to access the answering machine configuration options.
6. In this section, you can activate or deactivate the answering machine according to your needs.
7. You can also configure predefined messages or record personalized messages for your answering machines.
8. Remember to save your changes before exiting the settings page.

We hope these steps help you easily manage answering machines in Webex. If you have any questions, feel free to contact our support team. Enjoy more efficient management of your calls!

FAQ

Frequently asked questions about how to manage answering machines in Webex

How do I set up an answering machine in Webex?

1. Sign in to your Webex account.
2. Go to the “Settings” tab at the top of the screen.
3. Select “Answering Machines” from the drop-down menu.
4. Click on “Set Up New Answering Machine.”
5. Follow the on-screen instructions to configure the answering machine to your preferences.

How do I customize the answering machine message in Webex?

1. Go to the “Answering Machines” section in Webex settings.
2. Select the answering machine you want to customize.
3. Click “Edit Message” and record your personalized message. Make sure to save the changes.

How do I turn an answering machine on or off in Webex?

1. Go to the “Answering Machines” section in Webex settings.
2. Select the answering machine you want to activate or deactivate.
3. Click the switch to turn the answering machine on or off. Make sure to save the changes.

Can I schedule a specific time for the answering machine to be active in Webex?

1. Go to the “Answering Machines” section in Webex settings.
2. Select the answering machine you want to program.
3. Click “Set Schedule” and select the days and times you want the answering machine to be active.

How can I see the calls that the answering machine has received in Webex?

1. Go to the “Answering Machines” section in Webex settings.
2. Select the answering machine for which you want to view call history.
3. Click “View Call History” to view calls received and actions taken by the answering machine.

Can I customize the answering machine menu options in Webex?

1. Go to the “Answering Machines” section in Webex settings.
2. Select the answering machine you want to customize.
3. Click “Edit Menu Options” and follow the instructions to customize the options to your needs. Make sure to save the changes.

How do I delete an answering machine in Webex?

1. Go to the “Answering Machines” section in Webex settings.
2. Select the answering machine you want to delete.
3. Click “Delete” and confirm the action to delete the answering machine. This action is irreversible.

Can I receive notifications of calls answered by the answering machine in Webex?

1. Go to the “Answering Machines” section in Webex settings.
2. Select the answering machine you want to receive notifications from.
3. Click “Set Notifications” and choose the notification options you want to activate. Make sure to save the changes.

Can I transfer a call to the answering machine in Webex?

1. During a call, check the transfer options through your Webex interface.
2. Look for the “Transfer to Answering Machine” option and select it. The call will be transferred to the previously configured answering machine.

How do I test the answering machine in Webex?

1. Call your own Webex number from another device or ask a colleague to make the test call.
2. Listen to the answering machine message and verify that the menu options and actions work correctly. Perform necessary tests to ensure that the answering machine is configured to your needs.

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