How to track an order on Shopee?


E-Commerce
2023-10-23T21:04:04+00:00

How to Track an Order on Shopee

How to track an order on Shopee?

How to track an order on Shopee? If you have made a purchase on Shopee and are eager to receive your package, don't worry! Tracking your order on Shopee is very simple and gives you the peace of mind of knowing where it is at all times. In this article, we will show you Step by Step how to do it so that you can closely follow the journey of your package until it reaches your hands. Let's start!

1. Step by step -- How to track an order on Shopee?

  • Step 1: Go to the Shopee website and log in to your account.
  • Step 2: Once you have logged in, go to the “My Orders” section.
  • Step 3: In the orders list, find the order you want to track.
  • Step 4: ⁢Click on the order to see full details.
  • Step 5: On the order details page, scroll down to find the “Track⁢ shipping” option and click on it.
  • Step 6: A pop-up window will open showing the current status of the shipment.
  • Step 7: If tracking information is not immediately available, don't worry. You may have to wait a while before the details appear.
  • Step 8: ⁢ As the package moves through the different shipping stages, details will be updated on the tracking page.
  • Step 9: If you have any questions or concerns about the status of your order, you can contact the seller through the chat option available on the order page.
  • Step ⁢10: Once you have received your order, be sure to mark it as “Received” on the order details page.

FAQ

FAQ​ on how to track⁤ an order on Shopee

1. How⁤ can I track an order on Shopee?

  1. Login to your shopee account.
  2. Go to the “My Orders” section.
  3. Select‍ the order you want to track.
  4. Click on “Track⁤ shipment”.
  5. You will see the order tracking information on the screen.

2. Where can I find the tracking information for my order?

  1. Log in‍ to your Shopee account.
  2. Go to the “My Orders” section.
  3. Select the order you want to track.
  4. Order tracking information will be visible in that section.

3. Why can't I find the tracking information for my order on Shopee?

  1. Make sure you⁤ are⁤ logged into your Shopee account.
  2. Verify that you have selected the correct order.
  3. If the ⁤seller‌ has not yet shipped the package, tracking information may not be available.
  4. Contact the seller or customer service to Shopee customer to get more information.

4. What does “In Transit” status mean on Shopee?

  1. The “In Transit” status indicates that your order has been shipped and is on its way to its destination.
  2. Please wait for the tracking information to update to get more details on the exact location of your order.

5. ⁣How long does it take for tracking information to update on Shopee?

  1. Tracking information may take a few days to update depending on the carrier and seller's location.
  2. Be patient and check regularly to get the latest updates.

6. Can I track my order on Shopee without logging in?

  1. No, you need to log in to your Shopee account to access tracking information for your orders.

7. Can I track my order on Shopee without the tracking number?

  1. No, you need to have the tracking number provided by the seller to track your order on Shopee.
  2. Please check your messages or email to find the tracking number.

8. Can I track my order on Shopee from the app?

  1. Yes, you can track your order on Shopee both from the mobile app and from the web version of the site.
  2. Log in to your account, go to the “My Orders” section and select the order you want to track.

9. What should I do if⁤ my order status does not change on Shopee?

  1. Contact the seller to⁢ Get clarification on the status of your ⁢order.
  2. If the seller is not responding or the issue is not resolved, please contact Shopee customer service for assistance.

10. Can I track my order on Shopee if the seller does not provide a tracking number?

  1. If the seller does not provide a tracking number, you may not be able to track your order on Shopee.
  2. Please contact the seller‌ to request additional information about shipping your order.

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