How to use the cancel purchase feature on Nintendo Switch


Video games
2023-11-02T17:16:26+00:00

How to Use the Purchase Cancellation Feature on Nintendo Switch

How to use the cancel purchase feature on Nintendo Switch

How to use the purchase cancellation feature in Nintendo Switch is a useful guide for all Nintendo console users who want to learn how to cancel a purchase in case of regret or mistakes. The purchase cancellation function on Nintendo Switch gives users the ability to fix errors or make more informed decisions regarding their game purchases and additional content. Through this article, we will explain to you Step by Step how to make use of this convenient feature, so you can enjoy a worry-free shopping experience.

– Step by step -- How to use the purchase cancellation function on Nintendo Switch

How to use the cancel function purchase on Nintendo Switch

  • Step 1: Turn on your Nintendo Switch and go to the main menu.
  • Step 2: Select the “Nintendo eShop” option from the main menu.
  • Step 3: Select your user profile and wait for the eShop to load.
  • Step 4: Scroll through the eShop until you find the “Account” option, located on the left side from the screen.
  • Step 5: Select “Purchase History” within the “Account” section.
  • Step 6: Here you will see a list of all your previous purchases. Select the purchase you want to cancel.
  • Step 7: Within the purchase details page, you will find the “Cancel purchase” option at the bottom. Select this option.
  • Step 8: A confirmation message will appear to ensure that you wish to cancel the purchase. Read the information and select "Confirm" if you are sure to cancel the purchase.
  • Step 9: Once the cancellation is confirmed, the money will be refunded to your Nintendo eShop account.
  • Step 10: Exit the purchase details page and return to the eShop main menu.
  • Step 11: Ready! You have successfully used the cancellation function buy on Nintendo Switch.

FAQ

How can I cancel a purchase on Nintendo Switch?

  1. Sign in to your Nintendo Account.
  2. Access the eShop from the home screen console.
  3. Select your profile in the upper right corner of the screen.
  4. Go to “Account Settings”.
  5. Scroll down and choose “Purchase History.”
  6. Select the purchase you want to cancel.
  7. Press the “Request a refund” button at the bottom of the screen.
  8. Choose the cancellation reason and confirm your choice.
  9. Wait for refund confirmation from Nintendo.
  10. You will receive the refund in your account within a period of determined time.

How long do I have to request the cancellation of a purchase on Nintendo Switch?

  1. Typically, you can request to cancel a purchase up to 14 days after the initial purchase.
  2. This time period may vary depending on the region and Nintendo's refund policies.
  3. It is important to check the specific conditions of your region to know how much time you have available.

Can I cancel a purchase on Nintendo Switch if I have already downloaded the game?

  1. Generally, you will not be able to cancel a purchase if you have already downloaded the game.
  2. Once downloaded, the product is considered used and is not eligible for refund.
  3. It is advisable to carefully read Nintendo's refund policies for exceptions.

What happens if the purchase cancellation feature is not available on Nintendo Switch?

  1. If the purchase cancellation feature is not available, you may need to contact Nintendo customer service directly.
  2. They will be able to advise you on the options available in your specific case.
  3. It is important to note that not all purchases are eligible for cancellation or refund.

Can I request a refund on Nintendo Switch if I am not satisfied with the game?

  1. Nintendo does not accept refund requests for simply not being satisfied with a game.
  2. Refunds are generally limited to specific circumstances, such as technical issues or purchase errors.
  3. Please read Nintendo's refund policies carefully to understand the situations in which a refund is permitted.

What should I do if my purchase cancellation request is rejected by Nintendo Switch?

  1. In the event that your purchase cancellation request is rejected, you can try contacting Nintendo customer service for more information.
  2. They will be able to provide you with details about the reason for the rejection and possible solutions.
  3. Remember that each case can be evaluated individually and it is important to clearly describe the situation when communicating with customer service.

What happens if I have already requested a purchase cancellation but then want to recover the game?

  1. Once a purchase cancellation is requested, it is not possible to reverse the process and recover the game.
  2. Make sure you are completely sure you want to cancel the purchase before confirming the request.
  3. If you change your mind, you will have to make a new purchase of the game.

What is the approximate time to receive a refund on Nintendo Switch?

  1. The exact time for receive a refund may vary depending on various factors.
  2. Generally, the process takes about 7 to 14 business days.
  3. Additional delays may occur if there are issues or exceptional situations.

Can I cancel a purchase on Nintendo Switch if I made it by mistake?

  1. Yes, you can cancel a purchase on Nintendo Switch if you made it in error.
  2. Follow the steps mentioned above to access the purchase cancellation function in the eShop.
  3. Select the purchase made in error and request the corresponding refund.

When a purchase is canceled on Nintendo Switch, is the money automatically recovered?

  1. After you request to cancel a purchase, the refund is processed by Nintendo.
  2. The money is not automatically recovered, but rather an internal process of reviewing and confirming the request is carried out.
  3. Once approved, you will receive the refund to your account within the time period indicated by Nintendo.

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