Do you want to be prepared for emergencies during your virtual meetings on Webex? How to Configure Emergency Calls and Directions in Webex? offers a simple guide to help you set up and update emergency contact information on the platform. Knowing how to set up emergency calls and addresses will give you peace of mind knowing that you are prepared for any unforeseen event during your virtual meetings. Read on to find out how to make these important adjustments and ensure you're protected at all times.

– Step by step -- How to Configure Emergency Calls and Addresses in Webex?

• First, Sign in to your Webex account.
• Then, Click on your profile icon in the top right corner and select “Settings.”
• In the Settings section, look for “Emergency calls and directions” in the left menu.
• Click on “Emergency calls”, where you can enter your emergency location details, such as address and phone number.
• Make sure you fill out all required fields so that the information is accurate in case of an emergency call.
• To add or modify emergency addresses, Click the “Add Address” or “Edit” button if you already have one saved.
• In the case of making an emergency call from the application, Be sure to allow access to your location so that emergency service can accurately locate you.
• Once you have entered all the necessary information, Click “Save” to apply the changes.
• Remember to periodically review emergency call and address information, and update it if you move or change your phone number.

FAQ

Frequently Asked Questions about Setting Up Emergency Calls and Addresses in Webex

1. How to configure emergency calls in Webex?

Step 1: Sign in to your Webex account.
Step 2: Go to the emergency call settings section.
Step 3: Enter the necessary contact information.

2. How to add emergency addresses in Webex?

Step 1: Access emergency address settings in your Webex account.
Step 2: Click "Add emergency address."
Step 3: Fill in the required information, such as the exact address and description.

3. How to change or update emergency addresses in Webex?

Step 1: Go to emergency address settings.
Step 2: Find the address you want to change or update.
Step 3: Click "Edit" and modify the information as necessary.

4. How to make an emergency call on Webex?

Step 1: Dial the appropriate emergency number in your country.
Step 2: Inform the operator about the nature of the emergency and your location.

5. What should I do if I can't make an emergency call on Webex?

Step 1: Verify that you have a stable Internet connection.
Step 2: Make sure you have the correct emergency calling settings on your account.
Step 3: Contact Webex support if the issue persists.

6. Does Webex offer support for international emergency calls?

Webex does not provide support for international emergency calls. It is important to use the local emergency number in case of an emergency situation outside your country.

7. Is it mandatory to set up emergency addresses in Webex?

Yes, it is advisable to set up emergency addresses in Webex to ensure help reaches the correct location in the event of an emergency. This is especially important in business environments.

8. Can an account administrator set up emergency calls and addresses for other users in Webex?

Yes, an account administrator can configure emergency calling and directions for other users in Webex through the admin console.

9. Can a test call be made to an emergency center to verify emergency calling settings in Webex?

It is not recommended to make test calls to emergency centers unless strictly necessary. It is important to keep phone lines available for true emergencies.

10. Does Webex offer additional security features for emergency calls?

Yes, Webex offers additional safety features for emergency calls, such as the ability to share real-time location with emergency services in certain situations.

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