How to request a refund on Steam


Video games
2024-01-11T07:18:51+00:00

How to Request a Refund on Steam

How to request a refund on Steam

If you've made a purchase on Steam that you want to cancel and get a refund, you've come to the right place. In this article we will show you how to request a refund on Steam in a simple and fast way. Although Steam does not automatically offer ⁢refunds, the process to get a refund is ‌quite simple and only requires a few⁤ steps. Keep reading for details on how to request a refund on Steam and get your money back.

– Step by step -- How to request a ‌refund⁢on Steam

  • First, Open your web browser and go to the official Steam page.
  • Then Sign in to your Steam account with your username and password.
  • Then, ⁣click​ your username​ in the top right corner and‌ select “Purchase History.”
  • Then Find the purchase you want to request a refund for and click on it to view the details.
  • Once there, You will find the option “Request a refund”. Click on it.
  • After clicking​ “Request a Refund”, Choose the ⁤reason⁤ you are requesting a refund and follow the on-screen instructions to complete ⁤the request.
  • Lastly, Wait for your application to be reviewed. Once approved, you will receive the refund to your original payment method.

FAQ

What is the process for requesting a refund on Steam?

  1. Sign in to your Steam account.
  2. Go to the “Support” tab and select “Refunds”.
  3. Click on the game you want to request a refund and choose the reason for the request.
  4. Complete the refund form and submit the request.

What requirements must I meet to request a refund on Steam?

  1. You must have purchased the game within the last 14 days.
  2. You must not have played more than 2 hours of the game.
  3. Refund must be requested within 14 days after purchase.

How long does Steam take to process a refund?

  1. Steam generally processes refunds within ⁣one week.
  2. The refund is made through the original payment method, so it may take several days to reflect in your account.

Can I request a refund on Steam if I purchased a game key from a third party?

  1. Steam only processes refunds for games purchased directly through its platform.
  2. If you purchased a game key from a third party, you must contact the seller to request a refund.

What happens if the game I want to request a refund was purchased during a special offer?

  1. The refund process on Steam is the same regardless of whether the game was purchased at full price or at a discount.
  2. The same terms and conditions apply to all purchases made through Steam.

Can I request a refund if I have made in-game purchases?

  1. Steam does not accept refunds for in-game purchases, such as microtransaction items or season passes.
  2. This is because these purchases are regulated by the policies of each game and not by Steam.

Can I request multiple refunds on Steam?

  1. You can request multiple refunds on Steam, as long as you meet the time and game played requirements.
  2. Each refund request will be reviewed independently, so it must meet the requirements for each game.

Can I request a refund on Steam if I purchased the game more than 14 days ago?

  1. Steam will not accept refund requests for games purchased more than 14 days ago.
  2. It is important to request the refund within this period for it to be processed.

What should I do if my refund request on Steam was rejected?

  1. If your refund request was rejected, you can contact Steam Support to get more information.
  2. Review the reasons for the rejection and make sure you meet the ⁣requirements to request a refund.

Can I request a refund on Steam if the game is in early access?

  1. If you purchased a game in Early Access and have exceeded 2 hours of gameplay, you will not be eligible for a refund.
  2. You should be aware that games in Early Access are in development and may have bugs or significant changes.

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