How to request a refund on Steam
If you've made a purchase on Steam that you want to cancel and get a refund, you've come to the right place. In this article we will show you how to request a refund on Steam in a simple and fast way. Although Steam does not automatically offer refunds, the process to get a refund is quite simple and only requires a few steps. Keep reading for details on how to request a refund on Steam and get your money back.
– Step by step -- How to request a refundon Steam
- First, Open your web browser and go to the official Steam page.
- Then Sign in to your Steam account with your username and password.
- Then, click your username in the top right corner and select “Purchase History.”
- Then Find the purchase you want to request a refund for and click on it to view the details.
- Once there, You will find the option “Request a refund”. Click on it.
- After clicking “Request a Refund”, Choose the reason you are requesting a refund and follow the on-screen instructions to complete the request.
- Lastly, Wait for your application to be reviewed. Once approved, you will receive the refund to your original payment method.
FAQ
What is the process for requesting a refund on Steam?
- Sign in to your Steam account.
- Go to the “Support” tab and select “Refunds”.
- Click on the game you want to request a refund and choose the reason for the request.
- Complete the refund form and submit the request.
What requirements must I meet to request a refund on Steam?
- You must have purchased the game within the last 14 days.
- You must not have played more than 2 hours of the game.
- Refund must be requested within 14 days after purchase.
How long does Steam take to process a refund?
- Steam generally processes refunds within one week.
- The refund is made through the original payment method, so it may take several days to reflect in your account.
Can I request a refund on Steam if I purchased a game key from a third party?
- Steam only processes refunds for games purchased directly through its platform.
- If you purchased a game key from a third party, you must contact the seller to request a refund.
What happens if the game I want to request a refund was purchased during a special offer?
- The refund process on Steam is the same regardless of whether the game was purchased at full price or at a discount.
- The same terms and conditions apply to all purchases made through Steam.
Can I request a refund if I have made in-game purchases?
- Steam does not accept refunds for in-game purchases, such as microtransaction items or season passes.
- This is because these purchases are regulated by the policies of each game and not by Steam.
Can I request multiple refunds on Steam?
- You can request multiple refunds on Steam, as long as you meet the time and game played requirements.
- Each refund request will be reviewed independently, so it must meet the requirements for each game.
Can I request a refund on Steam if I purchased the game more than 14 days ago?
- Steam will not accept refund requests for games purchased more than 14 days ago.
- It is important to request the refund within this period for it to be processed.
What should I do if my refund request on Steam was rejected?
- If your refund request was rejected, you can contact Steam Support to get more information.
- Review the reasons for the rejection and make sure you meet the requirements to request a refund.
Can I request a refund on Steam if the game is in early access?
- If you purchased a game in Early Access and have exceeded 2 hours of gameplay, you will not be eligible for a refund.
- You should be aware that games in Early Access are in development and may have bugs or significant changes.
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