Hello everyone, have you ever made a purchase on Shein and would like to know how to track your order? Don't worry, we are here to help you! In this article we will explain how to track orders on Shein in a simple and direct way. This way you can be aware of the location of your package easily and comfortably. Let us begin!

How to track orders on Shein is very simple and will allow you to closely follow the status of your purchase. Follow these steps to track your orders and have all the information you need:

• Log in to your account: Open the site from Shein and access your account. If you don't have an account, create one.
• Go to “My Orders”: Once you are logged in, look for the “My Orders” option in the main menu.
• Find the order you want to track: On the "My Orders" page, you will find a list of all your previous purchases. Search and select the order you want to track.
• Review order details: Selecting your order will display your order details such as purchase date, tracking number, and shipping company.
• Copy the tracking number: Be sure to copy the tracking number provided for your order. This number is essential to track your package.
• Enter the tracking site: Using the tracking number, go to the shipping company's website. There you should find an option to track your package.
• Paste the tracking number: On the shipping company's tracking page, paste the tracking number you copied previously.
• Check the order status: After pasting the tracking number, you will be able to see the current status of your order. Possible statuses include “In Transit,” “Delivered,” or “In Customs Processing.”
• Update information periodically: As the package moves toward its destination, it is advisable to check the tracking status periodically to be aware of any changes.

Following these simple steps will help you track your orders on Shein effectively and will allow you to have updated information about your purchases. Enjoy your products and a worry-free shopping experience!

FAQ

How to track orders on Shein?

1. Log in to your Shein account.
2. Click “My Account” in the upper right corner.
3. Select “My Orders” from the drop-down menu.
4. Find the order you want to track and click “Order Details.”
5. You will find a tracking number in the “Shipping Tracking” section.
6. Copy the tracking number.
7. Go to the shipping company's website (e.g. FedEx, DHL) and look for the option to track packages.
8. Paste the tracking number into the appropriate field and click “Search” or “Track”.
9. You will see the status and current location of your order.
10. If you have any additional questions, you can contact the customer service from Shein to get help.

How long does it take for a Shein order to arrive?

1. Delivery time may vary depending on the shipping method you choose and your location.
2. In general, orders usually take between 7 and 15 business days to arrive.
3. Some orders may take longer due to factors such as customs and weather conditions.
4. Be sure to check your order's tracking information to get updates on the estimated delivery date.
5. If you have any concerns or need more information, you can contact Shein customer service.

Can I change the delivery address of my order on Shein?

1. Enter your Shein account.
2. Click “My Account” in the upper right corner.
3. Select “My Orders” from the drop-down menu.
4. Find the order for which you want to change the address and click “Order Details”.
5. Check if the change address option is available. This depends on the processing stage of your order.
6. If the option is available, click "Edit shipping address."
7. Enter the new delivery address and click “Save”.
8. Confirm that the address has been updated correctly by reviewing the order details again.
9. If the address change option is not available, you may need to contact Shein customer service directly to request the change.

What is Shein's contact number in case of problems with an order?

1. The Shein contact number may vary depending on your location.
2. To find the specific contact number for your region, go to Shein's official website.
3. Scroll to the bottom of the page and look for the “Customer Service” or “Contact” section.
4. There you will find the contact number and additional contact information such as email or live chat.
5. Contact Shein customer service using the number provided and explain your problem with the order.
6. The customer service team will provide you with the necessary assistance to resolve any issue you may have.

How can I cancel an order on Shein?

1. Log in to your Shein account.
2. Click “My Account” in the upper right corner.
3. Select “My Orders” from the drop-down menu.
4. Find the order you want to cancel and click "Order Details."
5. Check if the cancellation option is available. This depends on the processing stage of your order.
6. If the option is available, click "Cancel order."
7. Confirm the cancellation of the order in the pop-up window that will appear.
8. If the cancellation option is not available, please contact Shein customer service directly to request cancellation.
9. Provide the details of the order and explain that you want to cancel it.
10. The customer service team will help you with the cancellation process.

Does Shein ship internationally?

1. Yes, Shein makes international shipments to several countries world.
2. You can check if Shein ships to your country by entering your shipping address when making a purchase on their website.
3. Shein offers international shipping options, although delivery times may vary depending on your location.
4. Be sure to check shipping costs and estimated delivery times before making your purchase.
5. If you have any additional questions about international shipping, you can contact Shein customer service for more information.

Does Shein offer free shipping?

1. Yes, Shein offers free shipping on orders that meet certain requirements.
2. Free shipping may vary depending on your location and the amount of your purchase.
3. When making a purchase on the Shein website, check to see if your order qualifies for free shipping.
4. If your order qualifies for free shipping, select the appropriate option at checkout.
5. Please note that free shipping may have restrictions, such as a limited time period or minimum purchase amount.

Is it safe to shop at Shein?

1. Yes, shopping on Shein is safe.
2. Shein is a well-known and trusted e-commerce company.
3. The platform has security measures to protect buyers' personal and financial information.
4. Shein uses encryption and secure technology to ensure secure transactions.
5. Additionally, Shein offers secure payment options such as PayPal and credit cards.
6. If you have any specific concerns about security, you can contact Shein customer service for more information.

What is the deadline to return an order at Shein?

1. The time to return an order at Shein may vary depending on the company's return policies.
2. In general, Shein offers a return period of 30 days from the date the order is delivered.
3. It is important to check the specific details of Shein's return policy when making a purchase.
4. Make sure you return the items within the established period and in the proper condition to be able to receive a refund or a replacement.
5. If you have any questions about returning an order, you can contact Shein customer service for more information.

How do I contact Shein customer service?

1. To contact Shein customer service, you can use different options.
2. Visit the official Shein website and scroll to the bottom of the page.
3. Look for the “Customer Service” or “Contact” section.
4. There you will find options such as customer service email, live chat, and a contact form.
5. Select the option you prefer and provide the details of your query or problem.
6. The Shein customer service team will assist you and provide the necessary help.

You may also be interested in this related content:

• How to Use Aliexpress Coupon
• How can you confirm an order on Shopee?
• How to buy on Amazon Mexico